Palazzo Brunaccini

"Hi,I recently stayed at Palazzo Brunaccini hotel in Sicily, Italy, in a luxury suite room. Unfortunately, I had a very very disappointing experience. The hotel did not even provided the basic amenities in the rooms, such as water bottles and tea bags. Also the manager & other staff are very rude n non supportive."

"The hotel must decide whether to remain a hotel or become a party hall. I stayed there and spent a sleepless night due to a party organized by the hotel. I was not informed about the party. the guest's rest was not taken into consideration at any time. The solution given by the hotel: they gave me earplugs."

"Amazing staff and hotel. Suite and Individual rooms were beautifully decorated. The reception staff were all very friendly and helpful including Marco and Francesco. Nothing was too much trouble either for the restaurant staff, bellman and chambermaid. My travel partner had a medical emergency on the day we were leaving and Francesco immediately contacted emergency services and we had to go to the hospital without our luggage. They gathered and stored everything for us and arranged for two more rooms for us. Upon return, we had a silver service dinner in our rooms. We felt safe and looked after in this hotel. We would both definitely stay again. Well done Hotel Palazzo Brunaccini. 👏👏"