Palazzo Brunaccini

"A reasonable hotel for the price if not bit stripped back but as the desk staff noted ...Always turn right out of the hotel not left, it is too dangerous turning left. We had 5 days in Palermo but I would strongly recommend only 2 days in the city and closer to the sea in a better area"

"Nice place with internal parking on a public square, nice rooms, price in line, but what impressed us was the service. Due to health problems, my wife was feeling ill after dinner at another place that caused her issues; we arrived early in the morning instead of the usual 3:00 PM check-in time. Not only did they give us the room immediately, but they bent over backwards to find the right medicine to make my wife feel better. And what more could you want from people you don't know? Too bad about the city, which is really dirty, but that is the eternal problem of Southern Italy."

"Avoid this hotel. I am genuinely surprised by the positive reviews and the star rating Palazzo Brunaccini promotes. This was one of the most disappointing hotel stays of our trip to Sicily. The location was a major issue for us. While the hotel advertises its proximity to the Ballarò market, we found the surrounding area to be dirty, chaotic, and uncomfortable. We did not feel safe walking around the neighborhood, particularly after dark. If you are expecting the charming, elegant Palermo portrayed in travel brochures, this is not it. The room itself was equally disappointing. The pipe leading to the shower head leaked badly, causing water to spray throughout the bathroom every time the shower was used. The bed was rock hard, and the pillows were so flat that they offered virtually no support. Getting a comfortable night’s sleep was nearly impossible. What is most frustrating is that this hotel presents itself as an upscale boutique property. In reality, the accommodations felt dated, poorly maintained, and far below the standard one would expect for the price. I have stayed in far nicer three-star hotels throughout Europe. Calling this a luxury boutique hotel is, in my opinion, extremely misleading. Palermo has many wonderful places to stay. Unfortunately, Palazzo Brunaccini was not one of them. I would not return, and I would strongly encourage other travelers to look elsewhere."