Relais Santa Anastasia

"Aged in our 40s, we brought the average age of hotel guest down considerably! The setting of the hotel is beautiful and the climb up the steps to the viewpoint is stunning. It would be lovely if there was a bench to sit and enjoy it, the steps had been weeded and a proper path cut. Breakfast was good, despite the chairs being covered in crumbs from previous guests. However, there are a lot of improvements that could be made to the hotel, which has the potential to be stunning, but isn’t. The room is basic. No soundproofing so you can hear everything from the rooms next door eg guests in the bathroom, coughing, blowing noses, talking etc. There are no tea/coffee facilities in any room. You can order a hot drink on room service for €2-3 with a €5 delivery charge. I would expect coffee/tea facilities in a room of a hotel like this. There was a full mini bar price list, but only water stocked in the mini bar. Only 500ml water bottle was provided between two guests for our stay. Despite the gorgeous weather, the pool does not open until May. It would have been nice to sit around it and enjoy the view. We tried to get a drink to have in the sun, but despite the bar apparently being open we couldn’t find any staff anywhere, eventually having to ask at reception. Two other couples also struggled to be served a drink. In the evening, we had the 4 course tasting menu with wines at €70 pp. We were told at the start of the meal all 4 wines were from the vineyard. In fact it was only 3 of 4. The appetiser was superb, the primo course very good, but the secondi (lamb) was disappointing and very tough. The dessert was two scoops of sorbet. Overall the experience was, for the cost, disappointing. The waiter told us about each wine, but on one occasion brought the same wine over twice in a row and often dripped the wine when pouring. An overall disappointing experience which we won’t be recommending to friends."

"Lovely and impressive setting. Room ( suite) very large and comfortable although a musty odor was offset by the use of overpowering plug in room scent. Breakfast was plentiful and good although the service was only fair. Dinner in the restaurant was poor with both the service and food a problem. Loud late night noise from the kitchen made sleeping difficult. Staff at front desk brisk but competent. Staff otherwise sometimes bordered on rude."

"Beautiful converted monastery into a hotel in the hillsides with wonderful views. The facilities were wonderful with everything that you could hope for, staff at reception always very helpful and our room was lovely and spacious. Can definitely recommend a stay at this fabulous place."