Club Esse Posada

"1970s school colony motel where nobody sleeps 💤. This hotel takes bus loads of school kids for colony, hundreds of kids mixed with the rest of the clients- noise levels in extremity day and night. Not possible to relax/sleep. No Internet in rooms. Air-conditioning not working. No kettle, no minibar, no water bottle. Very poor quality of stuff, mainly unprofessional. The products used for breakfast are seriously bad/ cheap. Brown water running from the tap in our bedroom - do drink tap water in this place. Swimming pool closed full time due to water quality issues (regardless 3 lifeguards working 7-19h on site), not even a minimal security by the pool- I would not have children in this area. Réception stuff seems to have a laugh when asking them questions, perhaps too tired to answer complaints! This hotel is one of the worst I've seen, still living the 1970s. I would not recommend this establishment to anyone."

"The Hotel claim to be 4 stars which it is not true. Tables at the bar are all broken, personel barely speaks other language than Italian and you get different info from the reception depending on the person you ask. The senior women in the reception are not friendly and sometimes very rude. There is no option for late check-out at 12 even though check in is only at 4 o'clock... and believe me... they don't let you in before 4. I was there at 8 am and I could only enter at 4 - which I don t complain but don tt say you can t check out at 12 and lie that the Hotel is full (I saw many booking options online) if it is completely doable for the cleaning ladies to start cleaning your room at 12 as nobody get is before 4. The beach is quite small and the common bathrooms are not always clean and sometimes it lacks toilet paper. Beach food is awful and the kudos to Luca and Leonardo which where great serving us. They are responsible for a better grade. Another person in the bar was extremelly grumpy wouldn t smile and also no English at all. Music every evening was Ok, however I would suggest to finish at 22h as it would go until very late and we could hear very loud in our room. In 12 days, there was no chicken or cow meat in the restaurant, mostly fish and pork meat. Dinner was from 7h30 to 9 but if you arrive at 8.30 there are dishes that are not replaced. Food was good most of the time. Pizza was great and tasteful and the pasta as well. Not too much fruit ... Location is great, close to the Port and walking distance from the Hotel. For the rest, it was quite expensive for the service we got."

"A great break in a lovely hotel. Palau is a great spot to explore Costa smerelda and la madalenna. Staff all very welcoming and friendly and food (HB) was very good. The restaurant usually did 2 fish courses, 1 meat, a potato (paramentier, wedges etc) and couple of pasta dishes (served) They also had loads of salads, plain pasta/rice with sauces and loads of fresh pizza. Breakfast was traditional continental and plentiful. If you are after burgers, chips and all you can eat this isn’t for you If you are looking for a chilled out and relaxed hotel with nice food and a great location you are in luck. Palau has a lovely vibe and is only a 5 minute walk away. We never had an issue find a car parking space in the main hotel car park and saw plenty of places local to the hotel too - if a car park space has white lines it is free The hotel is split into two and you have to cross a quiet room to get down to the residence hotel and beach the main hotel around a deeper pool and piano bar which has gentle singing and music 8:30-11pm The residence apartments which is largely self catering and has another pool which is slightly shallower pool, kids club and the evening entertainment which was usually kids club, an act 10-11pm and then disco There is direct access to the sea through the apartment blocks and free access to sun loungers on the beach We stopped in room 115 as a family of 4. The room was spacious with a double and 2 singles + pool view and a small ground floor seating area Beds comfy and air con spot on"