Club Esse Posada

"Disappointing Experience Despite a Lovely Location The hotel is in a lovely location, which was definitely one of the highlights of our stay. However, we felt that the hotel was more suited to Italian-speaking guests, as many members of staff did not speak much English. Unfortunately, we also found some of the staff to be quite unfriendly and unhelpful. We were a family of five, and on several occasions we had to ask for basic things such as cutlery. Even when staff could see that our table had not been prepared, they did not seem to notice or take the initiative to clean it or set it up for us. The food was nice, with a good and simple variety of options, although there wasn’t a great deal specifically aimed at children. The entertainment team was probably the highlight for us. They made a real effort to interact with guests and created a much more welcoming atmosphere. We would also like to give a special mention to Martina at reception, who was lovely and made us feel very welcome from the moment we arrived. Unfortunately, despite the beautiful location and a few positive aspects, the overall experience did not meet our expectations. We would not choose to return to this hotel or recommend it to our friends."

"1970s school colony motel where nobody sleeps 💤. This hotel takes bus loads of school kids for colony, hundreds of kids mixed with the rest of the clients- noise levels in extremity day and night. Not possible to relax/sleep. No Internet in rooms. Air-conditioning not working. No kettle, no minibar, no water bottle. Very poor quality of stuff, mainly unprofessional. The products used for breakfast are seriously bad/ cheap. Brown water running from the tap in our bedroom - do drink tap water in this place. Swimming pool closed full time due to water quality issues (regardless 3 lifeguards working 7-19h on site), not even a minimal security by the pool- I would not have children in this area. Réception stuff seems to have a laugh when asking them questions, perhaps too tired to answer complaints! This hotel is one of the worst I've seen, still living the 1970s. I would not recommend this establishment to anyone."

"The Hotel claim to be 4 stars which it is not true. Tables at the bar are all broken, personel barely speaks other language than Italian and you get different info from the reception depending on the person you ask. The senior women in the reception are not friendly and sometimes very rude. There is no option for late check-out at 12 even though check in is only at 4 o'clock... and believe me... they don't let you in before 4. I was there at 8 am and I could only enter at 4 - which I don t complain but don tt say you can t check out at 12 and lie that the Hotel is full (I saw many booking options online) if it is completely doable for the cleaning ladies to start cleaning your room at 12 as nobody get is before 4. The beach is quite small and the common bathrooms are not always clean and sometimes it lacks toilet paper. Beach food is awful and the kudos to Luca and Leonardo which where great serving us. They are responsible for a better grade. Another person in the bar was extremelly grumpy wouldn t smile and also no English at all. Music every evening was Ok, however I would suggest to finish at 22h as it would go until very late and we could hear very loud in our room. In 12 days, there was no chicken or cow meat in the restaurant, mostly fish and pork meat. Dinner was from 7h30 to 9 but if you arrive at 8.30 there are dishes that are not replaced. Food was good most of the time. Pizza was great and tasteful and the pasta as well. Not too much fruit ... Location is great, close to the Port and walking distance from the Hotel. For the rest, it was quite expensive for the service we got."