Babuino 181

"We had a wonderful stay and would absolutely recommend this hotel. From the moment we arrived, the staff made us feel welcome with a warm and friendly greeting. They personally escorted us to our room, which was located across the street, and took the time to explain everything in detail—including which amenities were complimentary, like the bottle of wine, and which items in the minibar would incur a charge. The service continued to be exceptional the next morning. The staff arranged a taxi for us and even helped verify information about our train tickets when we weren’t sure whether they needed to be validated. Their willingness to help gave us great peace of mind. The room itself was fantastic—spacious, exceptionally quiet, and incredibly comfortable. It was the perfect place to relax after a full day of sightseeing. The combination of outstanding customer service and a comfortable, peaceful room made for an excellent stay. We would gladly return!"

"Great location off Piazza Popolo! Staff very friendly and helpful, especially Johannes. Really enjoyed the 4th floor terraced patio where breakfast was served every morning! Room quiet and comfortable ! Will gladly recommend!"

"The location of the hotel is excellent if you plan to do alot walking in Rome. The location itself is a group of buildings that are not connected, so if rains you are going to wet for breakfast. The SLH/Hilton listing for this hotel is totally misleading. There is not restaurant on site and the quality of the food in the "breakfast room" is questionable. The pictures on the website are apparently in a different building. There is no concierge on site, and when I called the hotel to request tickets to an event, the front desk hung-up without answering. There is a strong sense that they are doing you a favour by letting you stay. Its Hampton Suites quality at Folio Hotel prices."