Antica Locanda

"Great location, about 10-20 minute walk to most sites. Room and bathroom are a decent size. Breakfast is repetitive, but is enough to fill you up. Staff is pleasant and friendly. The staircase and elevator are tiny, so it may be an issue if you have a bigger luggage and/or limited mobility. Bathroom is clean but can be smelly because of poor ventilation. Soundproofing is also not great so beware if you are a light sleeper."

"Lovely boutique hotel. Great decor. Tiny lift only you plus luggage. Beautifully decorated room and bathroom. Nice roof top area ( but a bar would have made this ideal spot) perfect location for tourist locations and some great restaurants around. Staff friendly and receptionist really helpful with recommendations for good restaurants. breakfast wasn't the greatest, cold option only and no choice just served, fruit, toast, pastry, yogurt coffee or tea, enough to get you started for the day"

"There were pros and cons to our stay, but unfortunately the cons won out. Pros: Location is amazing. Nearby great historic sites, restaurants, and shopping. The staff at reception was also great - warm and friendly upon arrival, informative of local restaurants, and accommodating to our request to move rooms due to noise. Cons: Noise - as mentioned above. It's an old building, and the walls are paper thin. In our first room, we could hear a young family until almost midnight our first night. We were moved to the opposite side of the hotel, and still struggled with the noise of neighbors. Additionally, our rooms were tiny, despite booking "triple occupancy" rooms. The pictures online of triple rooms do not accurately represent the rooms rented. I rose my concern to management - namely that the first room we'd been assigned was pictured under double occupancy (Raphael Suite); and when I showed pictures of the triple rooms from the website, I was told that those larger rooms are actually quad, and labeled incorrectly online. In our second room (Beethoven), our hot water wasn't operational. On our third night, upon returning to the hotel for the evening, we told the front desk. They mentioned the hot water sometimes "trips" and needs to be reset. They suggested sending a technician to the room if the issue wasn't resolved in the morning. The next morning, the hot water worked again, so we canceled the technician. That following evening, the hot water was off again, and we had to take cold showers. During our stay, we noticed the hallways often smelled of smoke. We wondered initially if there were smoking rooms. On the third night, however, we requested a pitcher of hot water to make tea (see: cold showers). When the receptionist took us through the restaurant, there was an ashtray with several used butts. I'm not sure who was smoking in the restaurant after hours, but it was wafting up the common corridors each night. At the end of my stay, I brought all of these concerns to the attention of the receptionist. She said she would immediately waive the tourist taxes as a courtesy, but could not do anything further without permission of the management (who was not on site that morning). She assured me that management would be in touch with further resolution. When they did finally correspond with me, they defended the room (stating it was a triple, despite the pictures), stated that they could allow smoking in the hotel (considering it a private domicile, despite Italian laws prohibiting), and disregarded my issues with the hot water entirely - they stated that by accepting the waive of tourist taxes, I was contractually agreeing to their resolution, and they considered the matter closed."