Antica Dimora Delle Cinque Lune

"We booked two rooms with me wife and my two daughters. There was air conditionning issues with the two rooms. Not able to sleep two nights out ou four."

"The position is more than a dream. Staff is professional and friendly, breakfast rich and for all tastes. The view is amazing. Best option for your money. Special thanks to Shabir who works in the breakfast area, Ed and Jason from reception, all are quite nice. A pkace to return."

"Imagine the joy when you first get to a hotel that has beautiful pictures and looks so inviting. This place isn’t it. We were so excited for our trip to Rome and thought this place was in a great location to experience the Vatican Jubilee. We booked it through American Express Travel, a Triple room with an extra bed, and was the celebration after a two week trip through the Mediterranean. We wanted two beds as we are two women traveling together and wanted two beds. The room was as cold as a fish and not inviting and had one bed. When asked, the front desk “receptionist” ( as she called herself, not hotel staff) said there was nothing she could do. She said she didn’t have record of the request for two beds as it was made through Expedia though we assured her it was Amex…maybe they use Expedia behind the scenes. “Could you give us extra sheets and a blanket so we can make up the sofa bed”? “No, not til tomorrow as my colleague isn’t here”. I guess poor Carla doesn’t have anyone she can call to ask. It was one excuse after another from Carla, the “ receptionist “ who only knew how to say no. I’ve been in the hotel business as has my traveling companion and I have never experienced such lack of service from a hotelier. As for noise level…not good. And not from outside noise, the yelling and plate clattering came from inside the hotel. The service is awful, the smell not good, the noise level horrendous, the location not bad, and the room was not inviting in the least. Oh, and the lift takes forever, we waited 10 minutes, but at least they had one, I guess. And, no view whatsoever."