Hotel Centro Cavour

"WARNING: JEWELRY STOLEN FROM OUR ROOM Our family recently stayed at Hotel Centro Cavour in Rome. The room was fine and the location was excellent for touring the sites. What should have been a wonderful vacation was diminished when my wife’s diamond anniversary ring was stolen from our room. We are not careless travelers. We always lock jewelry, cash, passports, and valuables in the room safe. On the morning of our Vatican tour, we were rushing to meet our driver and guide. My wife removed her engagement ring to apply sunscreen and placed it on the desk. In our haste to leave, she forgot to put it back on her finger as we departed (her fault). We realized while out for the day that she left her ring in the room; panic immediately set in as we rushed back to the hotel. When we returned, the ring was unfortunately gone. We searched the entire room from top to bottom. We searched luggage, clothing, drawers, bedding, under furniture, and every place imaginable. The ring did not simply disappear. We immediately reported the theft to the front desk. The response was disappointing and dismissive. We received little assistance and no meaningful effort to investigate what happened. We asked to speak to the employee directly, we could not. We asked for key access records to our room, they would not provide them. While they claimed to have checked the trash and laundry, we were simply told that the housekeeping employee was trustworthy and there was nothing more they could do. That explanation was not acceptable to us. The ring was on the desk when we left. It was gone when we returned - it did not walk away. The room had been serviced while we were out. The facts speak for themselves. The financial loss is frustrating, but the sentimental loss is devastating. This was not just a piece of jewelry. It was my wife’s anniversary ring and a cherished symbol of our marriage and memories. While the ring can and will be replaced (first world problem); the sentimental value cannot. If you are considering staying at Hotel Centro Cavour, take this warning seriously. Do not leave jewelry, watches, cash, electronics, or any valuables unattended in your room for even a few minutes. Lock everything in the safe immediately as housekeeping is NOT trustworthy! We made the mistake of believing our belongings would be safe in a hotel charging $500 per night rates. We paid a painful price for that trust. Our room was 606, Sixth Floor."

"We had a fantastic stay at Hotel Centro Cavour in Rome. From the moment we arrived, we felt very welcome and well taken care of. The location is absolutely perfect — right in the city center and within walking distance of iconic landmarks such as the Colosseum. It’s ideal for anyone who wants to explore the city without relying on transportation. The rooms are clean, tidy, and comfortable. Everything you need is available, and despite the central location, the hotel has a calm and relaxing atmosphere. What really made our stay special was the excellent service. A special thanks to Federico for his kindness and attentiveness. When we requested two separate beds, it was arranged immediately. The maintenance staff handled it quickly and professionally — truly outstanding service. The blankets were perfect, and everything contributed to a very comfortable night’s sleep. Small details like this make a big difference. The staff is friendly, helpful, and genuinely cares about their guests. This level of service is not something you find everywhere. In short: highly recommended for anyone visiting Rome. We will definitely come back!"

"Stayed here for 3 nights from 8/2 will definitely go back back lovely hotel,so modern.spotless , staff really friendly and helpful Lovely breakfast , water added daily to fridge for free , bottle of processo in fridge on arrival 2 mins from the nearest metro"