Pollicastro Boutique Hotel

"A very beautiful hotel extremely well located in Lecce. The building is superb and the renovation into a hotel is of high quality. The service in my opinion is not up to par with staff who do not always respect the guest … too bad"

"This hotel is set in an old building with the interior being ultra modern with amazing art installations. It was spotlessly clean. All the staff were lovely, being very helpful and friendly, giving advice, booking a dinner reservation etc. They made you feel very welcome. Our room was large and very comfortable. The only thing I didn't like was there wasn't a window, that is apart from a frosted window which was small and literally 4-5 metres high. The roof garden had many areas and was lovely. We were there for three nights. Breakfast on day one was good with a moderately furnished buffet, lovely fruit juice, good coffee and fantastic pancakes and fresh fruit from the kitchen. Day 2 the cooked breakfast (bacon and egg) was very good but the buffet was strangely depleted at 8.10 am. There was no bread at all apart from a few bits of corn bread which looked left over from the day before. When we left I noticed that there was now a loaf of sliced bread but the fruit had not been replenished at all and there were just a couple of slices on offer. On reflection perhaps we were the last people there with others having had breakfast earlier. The third morning we had to leave early and we were offered a breakfast box. The only thing to eat in it was a very small ham and cheese sandwich on dry stale bread, and bizarrely a pot of jam. 2 drinks were also included. We were a bit disappointed."

"While the hotel itself is physically stunning, as was our room, the Nymphaeum suite, the practical aspects of this room were quite terrible. Had I read the specific review of this room from March 2025, I would have stayed elsewhere. The issue is that the downstairs bathroom, which houses a small pool, generates so much humidity that using the bathroom for more than 10 minutes is nearly impossible. You literally are dripping with sweat after trying to even shower and shave! The front desk was nice, but not helpful as they know its a mess and can't do anything to change that fact. They have a large de-humidifier in the room but refuse to use it...could never get to the bottom of that other than a big run around. Breakfast was hit and miss..small buffet style food with no eggs...unless the wait person happened to ask if you wanted any. We were only asked 1 out of 3 days...otherwise you went without since there is no information about whether you can order anything a la carte. If they could fix this room and get their breakfast staff managed properly, this could be a 5 star hotel."