Ibis Budapest Centrum

"This is one of those reviews were there were definite problems with this hotel, but the outstanding staff and customer service saved the stay. So here were the problems: No in-room safe - that's gotten to be a standard now with most hotels, was worried about leaving electronics behind (I know, I know, you have a safe at the front desk, does anyone ever do that to store an iPad???). Toilet seat was broken/loose. Shower wand was spraying everywhere (to their credit, maintenance fixed it the next day), window would not close/lock after opening it. Extremely limited storage/closet space, the room was extremely small and tight to walk around in. Nice view looking toward the hills of Buda, but you also get every emergency siren (seemed like at least 3-4 every hour), and the trash truck guys were picking up @ 5:15am waking up everyone. Very warm in the room, A/C did not work well (that was why we opened the window before finding out it wouldn't close). Breakfast was OK - nothing special and it would have been nicer to have some more selections, but it was enough to get your day started. Now to the good stuff: The staff was fantastic, each and every one of them had a smile and were very helpful, special shout out to Adele and Jannik who went above and beyond to accommodate us. We were staying there on a Gate 1 Travel package - I have found on other trips that Gate 1 is usually given the low-end rooms since I'm sure they pay a very low rate for them, and well, seems like that is what we got on this trip."

"Easy to find next street over from drop off point for E100 bus check in quick as pre checked in via the app Rooms as expected compact ,clean ,big tv with u tube no facilities to make a drink which let it down a bit nothing like a brew in the morning In a ideal spot tram bus and metro less than 100 yards central to the city easy to walk to all the sights . Good restaurant over the way and good pub were the bus drops Would visit again staff were lovely and very helpful"

"Hotel in a great location near a metro station, the indoor market, accessible transportation everywhere, you should consider a free weekly travel card, it will save you money if you are in the city for more than 5 nights.., the hotel is relatively clean, reasonable breakfast, nice bar, good prices, overall good value for money"