"Overall Experience
Zante Maris Suites is, without any doubt, the best hotel I have ever stayed in. From start to finish, the whole experience was utterly magnificent. I have been lucky enough to stay in some excellent places over the years, but this was on another level entirely. Everything about the hotel felt special, effortless and genuinely memorable. It is one of those rare places that gets absolutely everything right and leaves you wondering how anywhere else is supposed to compare afterwards.
Service
The service was the best I have ever experienced anywhere. It was consistently exceptional throughout the whole stay and nothing ever felt like too much trouble. Every interaction was smooth, every request was handled quickly, and everything was done with real care and professionalism. The standard of service was so high that it genuinely changed the whole feel of the holiday. It was luxurious without ever feeling forced, and efficient without losing the personal touch.
Staff
The staff were a huge part of what made this the best hotel and overall experience I have ever had. They were warm, welcoming, attentive and genuinely brilliant throughout. What stood out most was the way they made everything feel easy and natural. They were always there when needed, always friendly, and clearly took great pride in what they do. It is not an exaggeration to say that they helped turn a fantastic hotel into an unforgettable experience.
Rooms
Our room, 107, was absolutely marvellous. It was massive, spotless, beautifully laid out and felt like a real treat from the minute we walked in. The sunken bath was a brilliant feature and gave the room a real sense of luxury. The balcony was another standout and, in my view, had the best view in the hotel. We spent hours sitting out there just looking over Planos Bay, and it became one of our favourite parts of the whole trip. The room was not just comfortable, it was a proper experience in itself.
Facilities
The facilities across the hotel were superb. The pool, restaurant and bar were all excellent and maintained to a really high standard. One of the smartest things about the hotel is the app, which is an absolute must. We used it all the time for food, drinks, room service, maintenance for the air conditioning, extra towels, water, shower gel, coffee and even to request a buggy. It made everything seamless and meant we genuinely never had to lift a finger. Even the little details were handled brilliantly. We also had no trouble getting a sunbed, despite usually heading down after midday following a late breakfast around 10:40. I also hired a bike during the trip and the team stored it safely behind reception without any fuss at all. It was just another example of how easy they make everything.
Food & Drink
The food and drink were the best we have had anywhere in the world. That is a big statement, but fully deserved. Everything was consistently excellent in terms of quality, presentation and taste. The drinks were especially impressive, all made fresh to order and a cut above what you often get even in very good hotels. There was a real sense of quality in everything being served, and it added massively to the overall experience.
Location
The hotel is set up a steep hill, but it is absolutely worth it. The elevated position gives it a stunning outlook and adds to the feeling that you are staying somewhere really special. Once you are there, the views and overall setting more than make up for the climb. And with the buggy service available whenever needed, it never became an issue anyway. In truth, the location is part of what makes the place feel so unique and luxurious.
Value
We booked direct and got a great deal, so I would absolutely encourage people not to be afraid to get in touch and ask the question. Given the level of quality across the hotel, the service, the food, the rooms and the whole overall experience, we felt it represented excellent value for money. When you combine that with the quality of the made-to-order drinks and everything else included in the stay, it felt more than worthwhile.
Atmosphere
The atmosphere at Zante Maris Suites is relaxed, sophisticated and classy. It manages to feel luxurious without being stuffy, and stylish without ever becoming pretentious. There is a calm, polished feel to the whole place, which makes it incredibly easy to switch off and enjoy yourself. It strikes the balance perfectly and creates the kind of environment you do not want to leave.
Would We Recommend
Without hesitation, yes. I would absolutely return and would recommend Zante Maris Suites to anyone looking for a top-class hotel experience. In fact, we are already looking at booking again for next May, which probably says everything that needs to be said. This place set a new benchmark for us and, quite honestly, I am not sure anywhere else will top it."