Planos Deluxe Hotel

"We stayed in this hotel for 11 nights at the end of September as a couple. Checking in was quick and easy and the lady on reception was very nice and helpful. When we arrived in the room it all looked great and we had booked a swim up room. The swim up bit is not really a pool, but a mtr wide strip that goes the length of the building. Not as nice as the photos showed it to be. The room also had some issues where the room had been refurbed, you could see all the old room behind new ceilings etc, where the workmanship wasn't the greatest. As a 4 star hotel this was a bit of a let down. On to the food.... i would say it was passable but not great. Just about enough choice every night, but very little labelled and you had to taste a bit on your plate to see what it was. Drinks were ok if not great, the lager in the sister hotel across the road i would say was much better. We tended to buy a bottle and soft drinks as a mixer instead, even tho we were all inc. Hotel is just outside the main area so a 10 min walk to the busier bit so you could walk your meal off either way. We ate out a few times and the local places were very good and couldn't do enough for you. We also got caught up in the huge rainstorm while we were there, so a smart tv was handy to watch a bit of Netflix. Overall it was pleasant, but not worth the price it is to come out in 2026. You can get a better hotel elsewhere in Greece for half the price."

"We came back to this hotel after visiting two years ago thinking it will be the same if not, better. We arrived late and was greeted by reception. We were given some juice which was different from the last time. The adults got a prosecco cocktail and the kids a mocktail. The juice/mocktail wasn't very nice. Breakfast: Our daughter has a peanut allergy and we adivsed Jet2 and the hotel directly and we tried to navigate the allergen advice but got stuck so asked a member of staff. They were unsure, so asked another and then went away to ask someone else. Once they came back they said they weren't sure and to avoid it. Turned out it was a soya symbol but we still avoided it. There was plenty at breakfast but it was the same everyday but that is breakfast for you. Food: You can either have the buffet lunch or order from the snack menu. The snack menu hasn't changed in the two years but the food was nice and fresh. Bonus is you can have your food brought to you at your sun bed. Nice! Dinner is buffet style, lots to choose from but if I am honest it did get boring after a few days. Lots of stewed type meats in sauce etc. We found something everyday though so never ate out. Drinks: Last time we came they make an effort with the cocktails but making them look nice with fresh fruit or mint etc but this time, just in a plastic cup. I hate those plastic reusable cups but I get why they have them. Thankfully you get glass when eating lunch at the restaurant or dinner and then on the evening too. If you want to take drinks to your room you get given plastic. Rooms: We had a delux room facing the pool. Nice balcony but honestly, the room was tired looking. The shower room needed some TLC. Tap was lime scaled up and the shower was missing the drain cover. The sealant was mouldy and the tile trim looked like it has been stuck on after and cut short at both ends. Now these might be fussy for some but after being here before I was expecting the same as before. It actually wouldn't take much to bring back to the 4* rating they were. Pool & sunbeds: The pool was ok, it is not massive but big enough for the hotel. You can get fresh towels everyday which is great. Issues you have are, a big family staying there would literally think it is ok to hogg the whole pool by playing some throwing games. The sunbeds had changed from before which was good but some of the old wooden ones are still up on the back of the pool area. We used those on the upper areas more than the others, 1. to get away from the family screaming by the pool all day and 2. you get some shade up there. Area: This hotel is in a perfect area. You can easily walk to the main bars etc and to the beaches. I would recommend Kaliva Bar for drinks and entertainment and 110% try Makai Bar on Bouka beach. It is the most relaxed I had been all week. Right on the beach and to be fair, the prices were great for the decor and location, in fact cheaper than some of the other bar. Trust me, try it!! Overall: We had a lovely holiday as it is what you make it, but staying at the hotel, I don't think I would come back again but I would 100% come back to Zante. Beautiful island. Recommendations to the hotel: Please give the rooms a bit of a make over and a deep clean. Better drink options. Change the snack bar menu a little and maybe do themed food nights for dinner. Didn't see many Greek dishes up there. Please use that roof terrace, the one on the first floor. You could have a lovely bar area with music playing etc. Not the same music by the pool. My god that was awful."

"Excellent hotel and amazing all inclusive services. The buffet restaurant plenty of food choices and excellent quality, they changed the dinner and evening options daily. All cooked fresh and plenty of food too. You can even order set meals from a menu to arrive fresh to tables and sun loungers. The pool is a lovley size and a good choice of beds. The room was lovely and a good size space with a tv you can access English apps on too. a shower with doors (not often in Greece). The location is brillant to access the beach and the main strip to more bars and restaurants. You can also use all facilities from the 2 sister hotels. I travelled with a 5year old and 4 month old and I found all facilities I needed for both children. Highly recommended if you want a smaller hotel with good food and drink options without feeling like you are locked in or going to the dinner hall."