Zakantha Beach Hotel

"This is our second day here, I am travelling with my son, he is 8. Overall the hotel is nice, as we all know 4 stars in Greece is almost 3 stars in other places, so I did not had much expectations. But, hotel policies are not really adapting to reality. They provide you only one key card no matter of you tell them that situation is not like that, you may need to go out of the room for something and you need the key as somebody can sleep inside, but no…they are to afraid that people will leave air conditioner open during the day while they are out that cannot adapt to special situations. The rooms are ok, but…the ones with the view on the main street are horrible, if you open the balcony door the noise is terrible, trucks are passing, motorcycles…horrible. Again, I know that hotel is fully booked and all the stories about this but they should be able to think and not provide those rooms to families with children, as children do not usually sleep with the air conditioner open. Anyway, I cannot rate more than 2. Personnel is nice, smiling, the pool is nice. They have their on small beach but they charge the sun-beds, they also charge you if you want the seif key( 20 euro for 7 nights)🙄. Hotel has a good location in Argasi."

"Back after 14 nights in this hotel. Being going there for the past 10 years and have noticed a gradually declining service. Air con fee extra 7 euro per day. Room safe 2.80 euro per day with no key deposit. When in the past air con free and 20 euro return on sale key. Staff friendly though. In need of a refurbishment. Definitely not 4 star now"

"Fab for a girls hol as this was our 10th year. I say girls but this year we were celebrating all our sons' 30th birthdays. No they weren't with us🤣 I don't know what some people expect but hotel is clean, all staff friendly and helpful. You're only there to sleep really. Missed Armando this year but Cheffi soon got our humour. Plenty of choice at breakfast. Just wish they'd stop guests buying car food and feeding the cats 🤮 We always opt for the beach and don't mind sunbed charge. Outweighs sunbed wars by the pool. Love the location and choice of tavernas for the evening. All reasonably priced. We knew about tourist tax prior to going but get it's an add on some might not expect. Don't go by online travel agent guides."