"We visited as a family of 5, including my 22 year old son who is a wheelchair user.
We arrived at 11.30 at night and was greeted outside of the hotel by a member of reception team who was very welcoming and showed us to our room. We were given a free drinks voucher, so dropped our bags in the room and went down to the bar where we were made to feel welcome straight away.
We stayed in a 2 bed apartment in the block with the swimming pool and had a balcony out on the road. The doors blocked all of the noise out.
The apartment consisted of 2 bedrooms, a lounge/kitchen area and one bathroom. The air conditioning worked well. There was enough room for our son to move his chair around the apartment. I had read that not all rooms are accessible by lift and that some blocks didn't have lifts so I had contacted the hotel beforehand to let them know that we would need step free access.
ACCESS
There are ramps everywhere, but they are VERY steep and my son could not maneuver on these alone. My husband and strong teen were often the only ones able to push him up some of them. Good brake control is required coming down them. We accessed two lifts. One in the block attached to the swimming pool, which gave is access to our room. This lift was very narrow and my sons chair only just fit width ways. There was not enough room for him to put his hands on the wheels and get himself in the lift - he had to be helped in and out.
We also once used the lift in the block with reception in. This lift was a lot wider, but not very deep. To access this lift my son had to remove his footplates, enter backwards and tuck his feet in under his chair or the sensors would not allow the door to shut.
The swimming pool is lovely. The larger side is very deep at 1.5m at the shallowest, but the smaller family area is more shallow and has a slide.
The sunbeds are reserved very early and this is allowed, even though there is a sign asking people not to. We did always manage to get sunbeds though.
There are 4 sunbeds reserved for disabled access, and these are very accessible. Im not sure that the use of these sunbeds is monitored though.
The restaurant and bar is table service and the staff are fantastic. The food is nice and a good selection on the menu. There are even QR codes on the sunbeds to order food and drink.
The whole hotel is so clean and the rooms are cleaned daily.
It is a good 15 minute walk to the harbour. The paths are not accessible for wheelchair or prams and we spent a majority of our journeys on the road dodging cars.
We hired a car, which made getting around easier.
There is a supermarket behind the hotel which sells everything.
We really enjoyed our stay and despite the lift inconvenience, we would stay again. The staff are so friendly. They take time to get to know you and really do make you feel welcome."