Skala Hotel

"The property is new and elegant, and it is ideally located, with convenient access to both the beach and the town centre. As an Italian, I have to say that the breakfast was not particularly impressive. The rooms and furnishings are rather minimalistic. Our washbasin, in particular, was extremely small, approximately 20 x 20 cm, which made it somewhat inconvenient to use.The staff are exceptionally kind and courteous, although perhaps a little reserved and not always very proactive. A special mention goes to the housekeeper, who was absolutely lovely. A small suggestion for the property: as tourists, we would have really appreciated receiving some recommendations from the staff regarding local excursions and places worth visiting. Even a simple leaflet with suggestions from people who live in Kefalonia and know the island well would be a lovely and useful touch for guests."

"Great location, just a few minutes from the beach, but unfortunately we didn't feel Hotel Skala offered good value at £136 a night. Our 16sqm room was tiny, with virtually no space around the bed. The bathroom had a tiny mirror, no shelves or storage, and disappointingly not even soap or a dispenser. The bed wasn't particularly comfortable either. Breakfast was very limited. There was a continental selection, but the quality wasn't great and some of the bread seemed stale. Eggs were available fried or scrambled, but when I asked for poached or boiled, the answer was simply “no”. The biggest issue was the lack of soundproofing. We could hear everything, including knives and forks clattering in the breakfast area from our room. There’s no bar or real communal atmosphere, and reception closes at 7pm, after which you enter using a key code. The location is excellent and the family-run aspect is lovely, but for the price we expected considerably more comfort, facilities and attention to detail. Sadly, we wouldn't stay again at £136 a night."

"9 night stay here. We were shocked when we entered our small cramped 'deluxe' room. There is very little storage space and we struggled to find enough space for our things. Worst still, the bathroom was very small, with a tiny hand-wash (cloakroom) size sink. The tap is fixed to the wall and prevents, leaning over it to brush your teeth, so water and toothpaste splashes all over the floor, and clothing! There is a tiny shelf for toiletries. Shower area is small. The ONLY mirror is in the bathroom, it steams up, takes ages to clear and there is nowhere else to see to put on makeup or blow your hair. Using the bathroom was a total nightmare! There was little space around the bed and a small, cramped shelf for making drinks. Outside the balcony side & back were big, we joked possibly larger than the room! Requested a room change but were told none available except another one with a small sink and NO shelf at all in bathroom! Breakfast was ok but limited choice. I learnt to ask Alexandra who was very helpful, for more fruit as it was presented on the buffet, sliced and placed on a dinner plate! ( not in the copious amounts shown on their website). Rooms were clean and bed was comfy. Maid did a great job. Location of hotel is close to the beach and amenities. To sum up, we paid for a deluxe room with a garden view and got a room that was anything but that. We feel we were mis sold. Official Photos mostly show the nicer, larger rooms. Buyer beware! There is no lift either if you need one."