Atrium Ambiance Hotel

"The staff is very friendly, every now and then the meat is a little dry. Basically, the vacation here was great and the rooms were always in order. There is room for improvement at breakfast, especially with the drinks, but you can't complain. We would love to come back."

"A very nice hotel with excellent staff! So nice, professional, and helpful! Everything in this hotel is perfect, from the rooms to the restaurant, the bar, the pool, and so on....I have now been here for the 2nd. time here and will definitely come back!"

"This was our first visit to Crete. And based on friendly advice we chose to be in Rethymno. Our choice of hotel was the Atrium Ambience. This hotel is modern in aspect and includes a pool in a courtyard effect. We were warmly welcomed at reception and helped to our room....130 which is at a lower level but away from the main road so we were not affected by traffic noise. What did disturb us was the emptying of bins by contractors during the night!! The room was spacious though the shower room and toilet was a little small. The shower had an air vent though this should really have been an extractor fan. The shower cubicle doors did not close properly and so water leaked out onto the floor. We mentioned this to the cleaners but said it was receptions responsibility. At the start of our holiday there was also an unpleasant smell that came from the drains. Other occupiers of nearby rooms also complained and this was attended to. From past experience this smell is caused by irregular passing of water through the drains. Throughout our stay, our room was always clean. We were provided with a kettle and cups and a small selection of tea and coffee. These weren't replenished daily. Our breakfast and evening buffet meals were taken in the main restaurant. There were ample choices available and we were not disappointed with the quality or quantity of the food available. It was in the restaurent that we were welcomed daily by either the well dressed duty manager and her staff Eleni, Maria and male student whose name we forgot to take. All of these members of staff at varying mealtimes welcomed us and we and they got used to their and our welcomes. Outside in the pool we were a little concerned that the pool water had a hazy look to it. This deterred us from using the pool though other guests did use it from time to time. During our stay we noticed samples bring taken from the pool . Overall. we enjoyed our stay and we definitely received good value from the hotel in the cost of the holiday. We would recommend others to stay and we would think about booking again."