Atlantis Beach

"There is plenty to like at this hotel but one big issue for us. The location was good, easy flat 30 minute walk to town, we enjoyed the pool area and the beach was great. Breakfast buffet nice, plenty of choice, staff efficient if not overly friendly. We had booked the lowest category “promo” room, I had looked at the photos on the booking site and the hotels own website so thought I knew what to expect. Room was ok although there was a missing floor tile and both wardrobe doors had come off the runners and wouldn’t close. Not a big deal but such an easy fix you wondered why they hadn’t sorted it. The online photos showed the sink open to the room, with the toilet on one side and shower on the other, with full length floor to ceiling glass doors on both.Our room actually had unsealed three quarter height glass doors (just over five and a half feet) with the top two feet to the ceiling completely open.So basically the toilet and shower open plan to the room, if you ever close the bathroom door this is not the room for you! For this reason we would not return to this hotel."

"We stayed at this hotel in July 2026 for a week on half board, and we had a great time. First very important thing is the cleanliness... truly impeccable, both the interior and the exterior are super well-kept and clean. Excellent and varied breakfast. Excellent and varied dinner... food cooked very well... we were able to taste typical Greek dishes but also common dishes... everything excellent. Free parking for hotel guests, which is not at all a given on the Rethymno waterfront. Supermarket a stone's throw away. Beach and sun loungers included. The spa is also nice and useful... we had a couple's massage... a special thanks to Giorgia and Lolita (I hope I remembered the names correctly) who pampered us with their hands... truly talented. We recommend this place, which will remain in our memories with affection."

"Good hotel. But 1 of the 2 swimming pools is intended for children. The room is good, although the drain smelled and the room maid comes in every day unless you put a "do not disturb" sign on the door. There is a pool bar where you can have lunch. And a restaurant for breakfast and dinner in buffet form. We found the staff impersonal and often cold in the contact. After two weeks, nobody still knows your name or room number, except for one lady. Nobody really tries their best to please you. Good beach beds with service. No cozy bar or something. Room service only early in the evening. We would like to leave the room later on the day of departure because we were both sick, and we still had to pay 70 euros for that even though the hotel was not full. I found that very cold and unnecessary."