Matzi Hotel Apartments

"This amazing place was so peaceful! The staff were very friendly and helpful. They did the best to serve us ,they booked taxi for us every time needed and they gave us a lot useful advice. Was very clean, also is located on the sea side! I sow sea turtles!"

"On arrival at our apartment late at night, a note was left on the reception door to advise us of our room number advising us that the key was in the door of the apartment. We then went looking for the apartment which we found. On entry to the room which was to be fair nice and clean, we could not put the air con on as we had to obtain the handset from reception which we were unable to do until the morning. We therefore had to leave the patio door wide open as it was extremely hot. In the bathroom, we had to hang the shower curtain away from the toilet and there was no space in between and there was no room to manoeuvre. We awoke in the morning to find we had been bitten by mosquitoes all over our bodies. We went to reception in the morning and were advised that we had to pay €20 tax, which was fine and then €152 for the air con and safe key which had to be paid in cash. When we questioned why was it so expensive, the owner advised that EasyJet didn’t pay enough for the room so they had to make the money up. In the kitchen area, we had two hot plates, one the size of a side plate and one the size of a tea cup. There was a refrigerator, a kettle and a coffee machine. You could not have made a meal with the equipment supplied. Whilst the actual pool was nice, the area around it was not. The tiles had obviously moved at some point creating a gap and difference in the tile levels all around the pool which was quite dangerous but we managed to manoeuvre without incident. The owner of the hotel was very helpful in getting taxis for us to get around the area but could be somewhat blunt in her demeanour. Overall we were really disappointed with this holiday and on our final day we were allowed to leave our cases in a locked cupboard and keep our passports and all documents with us as there was no room to get ready to leave for the airport later that night so we sat around the pool from 12 lunchtime until 9 o’clock in the evening waiting for our taxi back to the airport. We should have read the reviews about the Matzi apartments on Trust Pilot which mirrored our disappointment. We have been on many holidays with EasyJet over the years but this last one was absolutely dreadful, not what we expected at all."

"the whole place is a dump but we booked a sea view. studio and the shower is a toilet with an extension hose. where is the bathrooms with bath and shower as advertised? no rooms available to change to and we prepaid Maria tells me the father does not want to fork out money to fix stuff"