Hamburg Marriott Hotel

"I was so impressed by everything at this hotel from beginning to end. The rooms are wonderful, and the restaurant services were EXCEPTIONAL! I can't say I've received such attentive, professional and courteous service at this level anywhere else. The breakfast was unsurpassed in terms of the options; I absolutely would recommend this to anyone planning to visit Hamburg, and we definitely will be back!"

"This hotel prides itself on being situated in a quiet street , has a beautiful lobby and a decent breakfast. But it’s definitely not worth the good money they charge you for a room with malfunctioning ac, a shower in the bathtub and weak lightening. The corridors had a slightly shabby feeling but the room was comfortable. The bed was OK but since the room was too hot we didn’t sleep well anyway. We chose to have breakfast one morning even if it was not included and they charged 36 euro per person which I found outrageous. We had high expectations on a Marriot hotel but this one was disappointing."

"I have stayed in more hotels around the world than I care to remember, and over the years I have learned that it is rarely the fancy furniture or impressive lobby that makes a hotel worth returning to. It is the people. And on that front, the Hamburg Marriott does rather well. First of all, the location is hard to beat. Right in the centre of Hamburg, yet in a surprisingly quiet and pleasant part of town. Shopping, restaurants and most of the city's attractions are within easy walking distance. Ideal if, like me, you prefer exploring a city on foot rather than spending half your visit in taxis. What particularly impressed me was the front desk team. Friendly, efficient and genuinely helpful, with a welcome sense of humour. None of that irritating attitude sometimes encountered in hotels, where your arrival appears to have interrupted something terribly important behind the reception desk. After many years as a guest in international hotels, I tend to notice the small things: a proper greeting, eye contact and a straightforward answer without the rehearsed corporate nonsense. The Hamburg Marriott gets these things right. And I rather appreciate a reception desk that feels like a reception desk rather than an immigration checkpoint. The hotel may not be Hamburg's newest or trendiest, but frankly, I prefer comfortable surroundings, a peaceful night's sleep and staff who know their business. Designer furniture and lighting systems requiring an engineering degree have never impressed me much. What I enjoyed most was simply being treated as a welcome guest rather than another room number. Would I stay again? Without hesitation. Excellent location, relaxed atmosphere and a front desk team who deserve particular credit for making my stay so enjoyable. Sometimes good hospitality really is that simple. It is just surprising how many hotels manage to make it complicated."