Barcelo Hamburg

"The hotel is nice and clean. The location is very convenience since it surround with many restaurants such as Thai Restaurant, Vietnamese restaurants, many coffee shops, supermarket, shops. The Hotel is also near the main station of Hamburg. However, the Hotel arrange for us the room at the corner that just opposite with the disco Bar so it was very noisy at night so we could not sleep well. The hallway outside the room use the sensor light so it's very dark at night and I feel a little bit scare."

"The hallways were dark. When exiting the elevator it was pitch black. Lights did not activate quickly and flickered when on. Housekeeping was not great. There were dirty dishes in the hallway, garbage from a previous guest in our room, no slippers or robes in the room until we asked. The concierge was only available Monday through Friday 9-5. "

"The room did not correspond to the reservation. I received a room with twin beds instead of a king-size bed, in addition it was a room equipped for people with disabilities, that is, with a totally uncomfortable bathroom. Even for people with disabilities, the drainage in the bathroom was deficient. A person with special needs cannot collect and wipe the water from the bathroom, after the shower, the entire room remains flooded, which is even dangerous. In addition, the minibar was completely empty."