hotelF1 Villepinte Parc des Expositions

"Originally booked 2 rooms for 3 people. When we arrived the group on infront were being told that their pre-paid stay did not exist and they were forced to pay for a second time to check in. This was through booking.com I had made our booking directly through the parent company. We were then told only 1 room of 2 could accommodate 3 people and that all other 3 people rooms were sold out. The receptionist was insistent that I have booked the second room for 2. However my company letter headed confirmation clearly showed I was correct. The solution? Forced to purchase a third room on the day. It seems that this may well be a strategy to sell empty rooms. The key pad entry system to rooms seems to work by chance. The shared shower and toilets are filthy. You cannot wash your hands in the toilets and have to return to you room to do so. Had check in not take over an hour to resolve and had the receptionist not been as rude and ignorant as she was the perhaps this place would be worth 2 stars but basic plus unhygienic plus poor customer service plus a potential scam mean the lowest score possible. Also the place is surrounded by fences like a prison with security of a night. That can be seen as a positive in one way or on another you ask why such levels are needed."

"The hotel is on the premises of an exhibition centre with access to a motorway only. After 10 pm, it is inaccessible from the local train or bus station as all the gates to the exhibition centre are locked. Even during daytime when there is no exhibition, one must ask guards to get access to a railway subway to get out of there. The room is ok for the price and the area, most other hotels are 20€ more, however, for 50€ a night, you get a shared and dirty shower full of someone's hair, towels only at an extra charge, no soap in the room... There is noise from the nearby motorway. At least the linen is clean, which can hardly be said about the floor in the room,."

"We booked this hotel last minute as we needed to to visit the hospital where a family member had taken ill in CDG. Yes the rooms are basic but they were clean, the toilets/showers were not en suites they were shared and these where also clean. The staff were fantastically friendly, even took us to the hospital! Thanks Kieto The breakfast was ok bread jams cereals coffee tea nothing flashy but adequate. No regrets from us staying here, we left early as we had to go somewhere but we would have no worries to stay here again. Merci "