Geographotel Paris - Roissy CDG Airport

"Arrived on Sunday July 12 at check in time. Room not available for an hour. Lobby dirty, food crumbs and yogurt stains on the lobby floor. Dog food pieces in the hallway by the elevator. Dirty dishes on the tables in the lobby. Lobby bar promised to open at 7 pm. No worker showed up to work the bar all night. Front gate shift at 8:30 pm. Apparently the day shift instructed the night shift to ignore us. The only job they do well apparently .Came down to the lobby around three to ask if I could get help opening a wine bottle of my own. She was in the back room on the phone playing games. Nobody at the front desk. Asked when does the 7pm bar open at 9:30....the bartender never showed up for work. The new front desk girl said she couldn't help us. We will NEVER stay at this hotel again, and will warn everybody to avoid this establishment. Awful service, dirty lobby, no food or bar service. Terrible."

"We were sent to this hotel by EasyJet who cancelled our flight after a wonderful visit to Disney and a fabulous stay at another hotel so it definitely wasn't by choice. On arrival, the receptionist was friendly but it became apparent very quickly that she was also a waiter, cook and barista. There didn't appear to be any other staff around and she was doing everything. Our room was tiny. I traveled with my husband and 6 year old child and we were given a double bed. When I asked for a bigger room with another bed for my child, I was told the hotel doesn't have such a room. There was no room to open our suitcases fully and it was very cramped. I will say the room was clean but the pillows were extremely uncomfortable. The curtains were very outdated and had a bad smell. The carpet throughout the hotel was also very outdated. If you're planning on coming to this hotel and have a good meal - you'll be very disappointed. They only provide pizza which was average. The absolute worse thing for me was as soon as I was finished eating, I looked down and a mouse ran over my foot! I was disgusted and certainly didn't expect to see this in a hotel. I felt sick knowing my family had just eaten food from there. Also, the "shuttlebus" is an 8 seater van that was fully booked on the first journey to the airport at 5am. The receptionist suggested we get the 5:30am shuttle however our flight was at 7am and this wouldn't give us enough time..we had to book a private transfer. I definitely wouldn't recommend this hotel - I didn't get good vibes from it at all and felt very uncomfortable."

"The 'free' shuttle is a joke, we waited for 1 hour 20 minutes at the airport for the shuttle, it didn't turn up!! We rang the hotel, the call was not answered it was ignored, eventually we paid 40 euro for a taxi to the hotel. When we got there the receptionist was sitting at his desk with the volume of the phone turned off!! Never again, his excuse? The problem was that the shuttle was free??? If it doesn't turn up what has that to do with being free. The hotel is a problem, the walls are too thin, you can here all conversations on both sides of your room, we waited for over 30 minutes at the bar to be served, there was not staff. They refused to re-embourse our taxi fare. GIVE THIS PLACE A MISS, IT MAY NOT COST A LOT BUT YOU GET ZERO FOR YOUR MONEY!!"