Hotel Excelsior-Batignolles

"TERRIBLE EXPERIENCE DONT GO! Wifi doesn't work, it constantly cuts out & is so weak it can't download email. I was there for work so I had to have it. Front desk agreed it is bad and said I would need another hotel. Manager would not refund my accommodation as considered it to be there. Like renting a car that doesn't drive! The photos have a shower attached to a wall. My room had a bath only with broken attachment with a hose with head in the bath & was old, not like the pictures. I had hair in the bathroom. My sheets were old so stained with hair on them (so gross). It says air conditioning but there was none working. They instead heated the room so it was roasting hot and told me to open my window when it was noisy outside. I had to stay one night bc I arrived so late & internet wouldn't work to find anywhere else! The front desk are lovely, the Manager is dishonest. They wouldn't give a refund when I had to leave the hotel bc of these bad conditions, which is so upsetting. Do not stay."

"The hotel is between 2 Metro Lines (Nr 2 : Station "Rome" and Nr 13 : Station "Place de Clichy"), 4 min. /300 m. walking distance. Quiet area. No fridge in the room. The floorboards was creaked as we walked across the room. Also, some floorboards were missing, so they had put on a big plastic piece to cover it. Cleanliness was subprofessional, below the basic required. No shower gel in the SMALLEST shower we have ever seen. If you are not slim, you can not step in! None toiletries at all. Too much noise from the other rooms, when the really heavy doors opened/closed. Bad soundproof rooms, we could hear all the conversations from the next room. When we arrived to check in, a guy was lying down on a couch in front of the reception and he didn't seem bothered..."

"AVOID. Extremely dirty and room cleaning is non-existent. Excrement on bathroom door, rubbish, dirt, toenails on floor. Stained filthy carpet. Stinks of cigarettes, people smoke in non-smoking rooms. No sound-proofing, it is like the guests in the room next door are in the same room as you, sleep is impossible. Everything is worn and damaged."