Marriott Hotel Paris Rive Gauche

"If you need an ac-cooled room to sleep well, do not stay at this hotel. The staff are wonderful, friendly, accommodating. The hotel is clean and well kept. It's right down the street from two metro stations. The food at the restaurant is good. But if you need air conditioning in your room at night, this is not the hotel for you."

"I booked the trip through American Express, travel site everything was disappointment from the moment we step into Otel when I booked it I specially marked. We are celebrating our 25th year anniversary and asking a higher floor upon checking Jimy who’s claiming to be supervisor we mentioned to him that we are celebrating our 25th year anniversary should be the notes. We were expecting at least welcoming leather and congratulating on our special occasion nothing whatsoever and he said that we booked it through third-party, which is American Expresseven though we are gold member with Marriott they said because we booked it through third-party company. They do not see us as a gold member. But they will give us a higher floor before I check out. I contact American Express and share with them. How disappointing it is American Express travel teamreach out to them and person named. Samantha said there was no notes in the reservation then American Express confirm by looking into our reservation and they saw notes in there and they apologize for the inconvenience and try to follow up with them later on they turn around and they said they send the welcoming note and congratulating note for the 25th anniversary, which is total lie because theyoriginally said there was no notes now they are saying that they send special congratulation notes all I was looking for a simple apology, which I never got from them thankfully American Express was so helpful. I appreciate them. They understand how important this was to us but nothing theycan do but still the effort they provide was 10 star, but the Marriott said they were gonna talk to us before we check out manager. Samantha was supposed to get in touch with us which never happened for the last two days of our stay. I was expecting someone to try to meet us or call our room and give us a little bit of apology which never happened. I work in hospitality business all my life and I know how this kind of things handle most of the time simple apology will understand how sincere the place is but they did not. I am just writing this review to warn people who’s trying to spend a special occasion so they don’t get disappointment like us and we were never felt welcome in this property. Bed was feel like nylon. They have some kind of protection over the mattress probably they are more worried about the property than comfortable bad they can provide which obviously was a nightmare at the end they get back to American Express and they said we did send them a welcoming letter with congratulating the celebration on 25th year anniversary so first they said there was no notes and then follow up. They are saying they sent welcoming letter, which is totally lie. Please do not select this property. There is no concierge there is no welcoming people. Doorman doesn’t even speak English and a French attitude towards the English speaking customers was not nice and we did spend three nights with them and pay about $1200 and was hoping to get a better care"

"I normally don't frequent hotel restaurants, however, the Palyma restaurant in the Marriott Rive Gauche Paris was exceptional. I dined there on three consecutive evenings. The service is professional, knowledgeable and friendly. The menu is not particularly extensive but all the dishes that I had were perfectly executed. Both the champagne and wines by the glass were high quality and very good value for money. In summary, a very enjoyable experience on each occasion."