Hotel Suites Unic Renoir St. Germain

"Great location, but the standard of this hotel is so bad. Old, worn-out and poorly maintained. Substandard cleaning. Paid extra for a suite, but there was nothing about our room that gave a suite feel. How they can advertice this as a *** hotel is out of my understanding. They also claim to have a discount at the parking house near by, but here is no discount. Or at least nobody that works at the hotel are able to tell you how to get the discount."

"Not in the best part of town. The concierge was sleep on the sofa with his shoes on the floor when we arrived at 1 AM. We did not get the room that we paid for online. The room was too small to turn around in no room for luggage and there were bugs in the sink. The hallway to the room had no lights whatsoever. There is no shuttle as advertised, and there are no balconies as promised when we booked. Fighting tooth and nail for a partial refund for the 1 night of 2 booked that we stayed. Checked out asap next morning."

"I want to rate the employees with five stars. All the people working in the hotel were GREAT and helpful. They were very accommodating and responded to our needs. But the facilities and rooms were not as good as you would expect from a 3-star hotel. I believe that the facilities are substandard for a 3-star hotel, but the employees are great. THUS 2 STARS FOR THE FACILITIES, ROOMS, AND 5 STARS FOR THE EMPLOYEES."