Best Western Plus Opera Batignolles

"We visited this property the second time, the first time being in 2019. Right from the outset the Sophie and her entire team had great attention to detail and were very welcoming. They acknowledged that we had a long flight and had our room ready way before check in time so that we could rest well. They also acknowledged our stay of 2019 and welcomed us back. This small but beautiful gesture immediately made us feel at home and loved. The property is great, clean and has new renovated rooms which are plenty spacious. But above all, its Sophie and her team who make this more than a 5 star property. Thank you and we will come again soon."

"This hotel does NOT have air conditioning as stated on their website. The rooms do not have air conditioning and this is clearly a known issue as they have taken off the massive comforter and added a tiny fan. They also will not inform you that there is no air conditioning either when you book, before your stay or when you check in. Also the wifi does not work. Single female who has a second floor room gets to choose whether I leave the window open so the room is only 25 degrees but chance someone entering the room via the window or close the window for safety and have the room be 35 degrees."

"A lovely, clean hotel with friendly & helpful staff. The breakfast was a pleasant surprise with range of food and drinks. The hotel also prepared us a small breakfast on the day of our departure as we had an early flight. Just a shame they do not do evening meals. Overall a lovely stay, with great rooms. Thank you"