Ambassadeur

"During our first night, around 1:00 AM, my friend and I discovered a cockroach crawling on the headboard of our bed. We immediately went to the reception to report the issue. Another room was offered, but when we asked whether they could guarantee that the same problem did not exist in the other room, we received no answer. We also asked to speak with the manager, but were told that the manager could not be disturbed and would only return on Monday, while we were due to leave Paris on Sunday. As we no longer felt comfortable staying at the hotel, we decided to leave in the middle of the night and search for alternative accommodation. Unfortunately, when we left, we did not receive any apology or any indication that the staff understood how upsetting the situation had been for us. We eventually found another hotel several hours later after spending the entire night searching for somewhere else to stay. Following our stay, the hotel offered us a voucher but refused to provide a refund. This review reflects our personal experience."

"arrived in the evening for my check in, I had to get up very early without even showering because the receptionist informed me that there was no possibility of showering in the evening until the morning because the water was broken. the receptionist did not try to be flexible with me despite having asked if it was possible to return the key around 12 p.m. because at 6 a.m I had a professional meeting. I left without showering, returning the key at 6 a.m"

"The room was clean and the bed was comfy. The staff were so friendly and helpful, nothing was too much for them. They always wanted to help and always had a smile on their faces! I would definitely stay here again when visiting Paris in the future. Very easy to get to Paris centre. A 3 minute walk to Guy Moquet metro station and 2 tubes which are only a few minutes each and easy to locate the second tube from the first at the changeover station. Brings you out right at the centre and near all attractions you want to see. The tube is €1.90 for both journeys also."