"Lets start with: SCAM, how they ROBBED us ..
we were about to arrive at the airport at 3 am, on web we read that taxi should be boooked in advance since in the night there is low to none availability. To secure the trip and to be sure that our car arrives as promised, we decided to order not by ourselves but thru reception.
The girl on reception first replied with “i dont know the number for taxi” and then “oh no wait i have a friend ill call her and ask her for a taxi” the girl at the reception then confirmed that the taxi will pick us up.
An average car pulls up at night, not a taxi at all, not even uber, no license no uber app, no navigation. We asked about the price, driver said something between 17 and 70 i asked again with the highlight sevenTEEn, or sevenTY, almost spelled it by letters, he then replied 17, clearly , i then added “oh, sevenTEEn ?! Okay then”
Uber costs from our place to airport around 20-30 and basic taxis were 30-40
Since it obviously looked like the fboy of the girl from the reception was no taxi no uber we decided that maybe he just wanna earn extra cash and working as “driver” after the “real job”
Got to the airport he says that it is 70!!!
Im trying to explain that those are not the prices , we checked online on cab and uber and prices were 20-40
I said to him i asked the price before we went and he said 17 and when i asked “17?” He relied yes.
Then suddenly at the airport its “give me more money im not leaving” we were dealing for like 10 mins
He said he is no uber and no taxi my question was “why are you here then, we ordered a TAXI” should have called the police but gave him money instead for him to just leave since he became annoying
.... apart from that when we first arrived at the reception there were none to meet us , waited for like 10 min at 2pm!!! Then came “receptionist”who did not speak english, not at all!!! None of the stuff spoke proper or at least good english, i would rate their knowledge 2/10,
.... there were a fire alarm one evening so we left the rooms and waited outside , the reception guy did not say a thing did not ask people to leave the kitchen, other rooms, he was just on the phone, and again he did not speak english , he did not do anything for the guests safety, he was “rescuing” himself
... the other day all the electricity went down, it was around 11am we were about to go for a walk/beach but our phones were not charging, no-one said nothing at the reception, not even why and when it will be back
.... location is quite stupid, village with almost no shops around, and...well you will see ot yourself.. or will not , just the surroundings sucks.. old wild west
Once one bus is going that direction
And the bus from the airport to there costs 12-15 euro p/p for 10 mins only , even less
.... rooms are not spacious and windows are tiny, clean rooms, bedsheets, toilets, showers, but not a big deal
Just the cleanliness was the only plus
... how can a person on reception not know the number for the taxi, she said “sorry” cant you just google it? Like, staff was disgusting , girls next doors, nothing to do with hotel industry, hospitality, and customer service. Brought us her F(riend)boy on car and said “the TAXI will be here” wanted to carge us double as taxi not even being a taxi , 70 euro ride when we were on a budget in the CHITTY hostel for 170 euros for 3pers for 3 nights!!! Its like the half pf our stay for 10 min ride!!!! Where is the logic??? Where are the braincells??
Such a scam such a shame , you are a hotel staff you are about to do GOOD for the guests, wish u all the best; beach."
