"We booked this for a road trip pit stop for our family of 5 because of the nice pictures of kids room and it being labelled a hotel on booking.com. Hotel it is not! Be very aware it is a rough hostel, and if you stay here it is for experienced hostel users- not for families or anyone other than hardened travellers... and by that i mean it is used by vagrants off the street and as a government hostel to house families in need who were all hanging around the entrances eyeing up every new person entering the building and their stuff.
We asked for a 1st floor room and were given a ground floor. While trying to find the place I walked around all sides of the building and it was eye opening. All the children's rooms are on the ground floor and the only ventilation (given it was a heat wave) was a low window that anyone off the street could effortlessly climb in/ reach in and grab belongings or children. An absolute risk in every sense of the word! Upon realising how unsafe the situation was we tried to cancel and booking.com would not refund our money or allow a cancellation so we have to walk away and lost £170. Poor form by bookings.com given their breach of contract, but I would pay that 10 times over not to stay there. At £5 in Asia you could expect that situation, but not in Copenhagen.
What is worse is the clear deception that they are playing. One door at the back had room numbers and buzzers to let people in and out like a temporary shelter with instructions on temporary accommodation rules- I saw a number of addicts going in and out there- very worse for wear, it had broken windows, graffiti and looked liked a squat. Opposite was an actual squat. Along that side of the building were the low windows to the children's rooms. On the next side of the building was another door and set of buzzers, this door seemed to be being used by the families in need, lots of rough kids hanging around and the odd parent intently watching everyone coming in and out of the next door along- the shiny door in the pictures with the reception. I didn't think I'd make it to the entrance at that point, without being mugged. The people from all three entrances walked through the entire building and had access to all the rooms. I saw the same children running in and through reception via the side door.
The high prices of the hostel rooms and shiny veneer of that one section, surrounded by government welfare sections lead me to believe that this is clearly an orchestrated set up in partnership with local council and welfare housing- paid by unsuspecting tourists- similar to the one in the Netflix film The Vanishing at the Cecil Hotel. You are paying to support the other people who desperately need shelter. I offer a serious warning to elderly visitors, and families for your own safety and security, this is not a suitable place to stay.
I attach simply screenshots from maps so you know that these are genuine reflections of the place."
