Hotel Carol

"We recently returned from a 16 day trip to Budapest, Vienna and Prague. We stayed in this hotel for the last four days because my wife was attending a conference at the O2 universum in Prague. Of the four hotels we stayed at during our trip this hotel was the most expensive and by far the least impressive. From the moment you enter the rather unimpressive lobby you realize how tired this hotel has become. Our room was very old and in need of some maintenance. The plumbing was old and you had to start the hot water 5 minutes before you wanted to use it to give it time to warm up. The worst thing about the hotel was the absolutely abysmal WiFi. It was slow and constantly froze. Another disappointment was the breakfast that we paid for. Of the four hotels we stayed in during this trip it was the most expensive and had the least selection. We usually pay extra for the convenience of an included breakfast but in the case of this hotel I would recommend going to the nearby Galerie Harfa where there was a food court for breakfast. The one positive about the hotel was the Restaurant Jerusalem located in the hotel. We ate two absolutely delicious dinners in the restaurant. The food was fabulous and very reasonably priced. We selected this hotel because it was close to the conference centre and the only hotel with availability. They take advantage of this and the price reflects it. In hindsight and with what we know now we would have stayed in a hotel further away. The conference centre was located on the #8 streetcar line which would provide easy access from any number of superior hotels. The transit in Prague is excellent with frequent and easy service. We would not recommend this hotel for future conference guests."

"Fantastic hotel, wonderful staff, clean comfortable and so quiet. Enjoyed our meal in the restaurant too. Special mention must go to the best receptionist ever -Grace. She was so helpful and friendly - thank you Grace. The hotel is quite far from the city but transport options are excellent although the nearest metro station was closed. We used the trams which gave us the opportunity to see other parts of Prague. Bonus for us was free transport for over 65s. Would definitely recommend the hotel and have already told friends about it."

"Small family cozy hotel near O2 in Prague 9 Clean rooms, outstanding breakfast with hummus, great greek atmosphere in restaurant and very helpful Diana ať front desk. See you soon."