Hilton Prague Old Town

"We got our room exactly at 15:00. It really felt like the front desk didn’t want to give it to us any earlier because we refused the early check‑in, which cost about 60 euros. When we entered the room, it was dirty - handprints on the mirrors and candy wrappers on the carpet. The shower pressure was also very low. Both the cleaning and the water pressure were fixed quickly, but it’s still disappointing to wait until 15:00 and then receive a room with issues. The window couldn’t be opened because it faced directly under another room’s window, which was strange. The cleaners also didn’t throw away empty bottles and placed some of our things in odd spots, almost like they wanted us to forget them. On the positive side, the breakfast and the lounge were great. However, breakfast was missing some kid‑friendly options like pizza, regular yogurt cups, or French toast. The pool was extremely small and not really suited for children - more like a quiet spot for couples after a massage or sauna. All the staff were very nice and friendly, except for the person who originally checked us in (not Leah). Overall, I’m giving this hotel a 3 because of its perfect location. Without that, it would be a 2 - maybe even a bit less."

"Very clean hotel and highly recommended. Excellent service, great location, and very spacious, comfortable rooms. Overall, an excellent experience. Highly recommended!"

"Service at the hotel is what stands out to me. Family of 4 traveling. We had a room on floor 7 that had enough room and storage. The breakfast had plenty of options and plenty of tables at any time of the morning. The bar and service in the bar for a drink or a snack were also very good. Location is good beign right next to the yellow line and close walk to the old town square."