Elysee

"Excellent location, very convenient for exploring the city center. I only had two hours to spare, but I managed to take a tour. The bed was truly comfortable, and the bathroom was huge. A bonus was the full continental and English breakfast, which I'd say was superior level. The staff were also very kind and attentive, always making sure the trays were full with a smile. The cleanliness, especially in the hidden corners, could be improved, and the room was really small (the bathroom was almost the same size). However, for a single night, it was more than adequate."

"We stayed at the hotel for 4 nights, in two luxury apartment suites, one with a terrace. Disappointment. Really disappointing. The hotel in the advertising and reviews looked very promising, and to our dismay, the size of the expectations - so big the disappointment. We had expectations of a perfect hotel in every way. The hotel is located in a super central area with huge potential to be a first-class hotel in Prague. So no... (The service we received from Mr. Abdel Malek at the reception was exceptionally kind and friendly.)   1. The hotel is located on Wenceslas Square, and in the advertising and photos it is presented as such and on the street front there is a lot of signage and means of identification on the building that it is the hotel, but the hotel is located in the back of the block of buildings, facing the walls of buildings, and there is no trace of proximity or contact with Wenceslas Square. The entrance is through a passage of about 100 meters to the entrance to the hotel. No view...the rooms face the walls of a nearby building. (It can be said that this is the only reason it retains its advantage of quietness). 2. We booked 2 suites for the Kajori Apartment. We got one on the first floor, and the other on the 7th floor, although we booked it with a terrace, and this is the only one in the hotel. The rooms are large, beautiful and spacious, and equipped in a somewhat antique style, with a fully equipped kitchenette. Not really modern, and not really new.. The kettle, for example, was broken and full of scale, and it was necessary to deal with it when turning it on. 3. The difference between the units was very large, and for example, in the unit on the first floor - the "smart" TV is not connected to the Internet, (on purpose). And it is of no use, and it has only 11 negligible, bizarre and strange TV channels, no HD, like in the 70s. Except for Sky, and this is also the case when there is a connection to the antenna line, (like in the early days of the invention of television.) The TV restarts itself every 10 minutes. For 30 seconds. Really crazy. You can't connect your mobile to the TV, and this whole story is one big farce in 2026. !! (Contrary to what is promised and what is shown in the advertisement!!!) It doesn't make sense that in the winter, when you stay in the room longer than usual - there won't be normal and basic media in the room. (By the way, we complained on the first night - and we were explicitly told that the problem is well known and everyone complains - but this is the situation... No internet connection, no channels and you'll choke on what you have - crazy!!) 4. We got the suites with completely empty coffee, sugar and tea sets... In one suite there were 2 bottles of water, and in the second - no... In one suite there were soap dispensers, and in the second not... crazy.. In one suite there was a DVD player, and in the second not... Who uses a DVD anymore, if at all.. (We realized that there is a difference in quality and equipment between the suites on the different floors, and this is basically roulette for your good or bad luck.. And again - without any truth in the advertising.) 5. We had a clogged shower drain at the beginning of our stay, and the surface was flooded, - we contacted twice, and there was no one to take care of it, so it was completely out of order... until the end of our stay , more than 4 nights.. - Crazy! , Also, the bathroom ventilation vent did not work at all. When they arrived to "fix" it, - they poured water from the shower head to stretch the drain hole.. Of course it didn't help. The technical staff is nice. It didn't help. 6. The breakfast is very nice, similar and the same every day. In a relatively large dining room, (the coffee from the machine lacks aroma and is simply extremely stale). *We stayed for a late check-out of 7 hours at the cost of a room per night, ×2. The service of the entire staff is nice and courteous. Again, it is a great shame that the potential of the place is not realized, in our opinion - due to the disdain and lack of professionalism of the management and nothing else.."

"Everything was good in this hotel: central location, bufet breakfast, room services. All-in-all great value-for-money. Definitely we will come here again!"