EA Hotel Downtown

"Very good location in the heart od Prague and excellent service, we became much more than awaited. thank You and see you again !"

"I usually don’t complain about hotels because I spend most of my time out and only use the room to sleep. However, my experience with this hotel was so terrible that I felt compelled to share it. The room I received was completely different from what I booked. I was assigned a room on the top floor, which clearly wasn’t a standard guest room—more like a converted service room. The worst part? There was no elevator access to this floor. I have a medical condition and was forced to carry my luggage up several flights of stairs. The room itself was a nightmare. It was unbearably hot, and the temperature couldn’t be adjusted because the air conditioning was centrally controlled. To make matters worse, there were no proper windows, only a skylight, and at certain points, the ceiling was just 40–50 cm above my head, making it feel claustrophobic. When I raised these issues with the reception, I was told that this floor was an extension added to the building, which is why it lacks elevator access and proper temperature control. Frankly, that’s no excuse for such poor planning and guest treatment. My advice: stay far away from this hotel. It’s not worth the hassle, discomfort, or disregard for basic guest needs."

"AC didn't work. It was -7C outside and we were freezing. We asked that could they fix it or even give us extra blankets. Ac was not fixed but we got extra pillows after 3 nights. Reception told us that they would fix it but nothing happened. The room was nice and clean but it was very cold. I would give a 4/10."