Residence Sol Umag for Plava Laguna

"They don’t clean the rooms during your stay, they only make the bed. Quality of rooms and food were OK, but its not even close to a **** qualification. We couldn’t even understand how could the place get 4stars, its a 2-3* hotel, an avarage place. The prices and beach are totally ok, its just that you shouldn’t expect a 4star service! Not even mentioning the fact that nobody speaks english except the receptionists and in the restaurant they only label 50% of the foods and if you ask what it is, most of the staff can only tell you in Croatian....no alternative solutions for any food intolerances. Just to mention sth nice, the bed was very comfortable:)"

"We had a very lovely stay at a hotel. They made an extra bed from sofa for a little girl, that was very good idea. The room is lovely but wish the balcony was wider, we never sat on it. Hotel complex and its content are excellant, for children and adults. We had a half board included and breakfast was standard and good, but dinner was excellant. My recomendations in every way. "

"We took family vacation in June. The hotel has a lot of outside pools but they are crowded with people and they are not very clean. Also, the cleanness of the room wasn't on the high level (for example the plastic bag was on the balcony when we entered the room), dusty, etc. The food offer is good, but nothing special. Nothing special, and too crowded. We got free room upgrade."