Robinson Cabo Verde

"This was our second visit to Robinsons and it was an absolute delight. I arrived on my birthday and I was greeted with a Happy Birthday which was lovely. This resort just gets the blend right. You know they are working so hard to make sure you have a great experience and yet it is all so relaxed. In some ways, the BBQ night, where general manager, Peggy takes the helm is a real example of their team and work ethic. The quality of the food is outstanding. The quality of service the same."

"This was my third trip to Cape Verde . In the past I stayed at the Melia and the Riu hotels but I enjoyed the Robinson more because of the 5 reasons below 1. Excellent Staff - the staff are all amazing and very helpful from the reception to the entertainment. They all have a commitment to quality 2. Food - high quality , healthy nutritious and plenty of choice for vegetarian guests . Being a German hotel , you will feel spoilt if you prefer meat or fish. 3. Fitness Classes - we had high quality European instructors with the proper equipment and a great variety from functional training, yoga to spin classes . 4. Brilliant Evening Entertainment- excellent onsite entertainers with a good variety of local culture as well as a red carpet event 5. Location - fabulous beach with an abundance of sun beds and Bali beds . 10 minute walk to Santa Maria where you can book cheap excursions. No hesitation in recommending this adults only high quality establishment. Everyone speaks perfect English ."

"The location was good; 20 minutes from Sal airport, on the beach and a 20/25 minute walk to Santa Maria/5 Euro taxi ride. My room and the resort were clean and the gardens were immaculate. The food was better than other AI resorts I've visited, the catering staff worked hard to present a variety of well cooked and tasty food. Each day there were tasty specials for lunch and dinner including a good range of vege /vegan food. I was unhappy with the lack of shade around the two pools, you can pay 17 Euro for a cabana which offer some shade, on the beach there were umbrellas. The wooden pool surround was in a state of disrepair, I saw several people slip as they entered the pool, the handles to hold as entering the pool were filthy at water level. I had several small issues with my room, the most annoying, a main light coming on every three hours through the night for no reason, which would wake me with a start. The Robinson reps were friendly and helpful which could not be said for the hotel reception staff, with the exception of one who was helpful, friendly and smiled. Our group of 9 were initially shocked by their surliness, although laughing by the end of the week when it became obvious they didn't care or want to help, we thought they could inspire a hilarious comedy sketch or training video of how NOT to provide customer service. The bar staff were without exception friendly and welcoming. However the slow and chaotic service was a huge negative of my holiday. The evening entertainment in my opinion was bland and devoid of atmosphere, the staff worked hard and did the best they could. I would rather not see the staff forced to do cabaret, I'd prefer money spent improving wine/drink choice/quality or employing more local staff and invest in training. Without wishing to sound like Basil Fawlty this hotel is a favourite to Germans of which are the large percentage of guests, I wonder if the wellness aspect is what they come for. There's a comprehensive list of activities to join throughout the day although exercising in sun and sand in a public place is not what I go on holiday for. The fitness team members I met were friendly and encouraging. Over all above average. I hope to visit Cape Verde again although would not stay here again."