"This is my 2nd time staying at Leonardo Schonbrunn, the first in December with my partner, and 2nd with my daughter and friend in April, so a double review. The hotel isn't in the city centre but very easily accessed from the Metro directly opposite. Its also only 2 short stops on the metro to Schonbrunn Palace where they have lovely Christmas and Easter markets. The hotel entrance is lovely with a nice, modern reception with bar and sectioned seating areas. It also has a little shop area for essentials but there's also a bigger Spar right next door. They have complimentary fruit and water near reception too which is a nice touch for guests
At Christmas we had a superior double room which was really nice. On my return we had a suite for 3 adults. The extra bed was in the bedroom area which left the living room area free which was a bonus (in other hotels the sofa is sometimes turned into the 2nd bed) Im not sure if it was because it was bigger but the suite seemed a bit soulless and the furniture more basic/tired. Perhaps the superior double had been refurbished but it seemed cosier. The bathroom was tiny which was ok for 2 people but not for 3, and the shower wasnt great in the suite. We had come from a Leonardon hotel in Salzburg that had a separate shower room and separate toilet which was great for 3 ladies getting ready at the same time, this one was a bit of a squish
Staff at Leonardo Schonbrunn are lovely and very helpful. Every member of staff we came across were efficient with good customer service skills. I recognised a few from December, and the lady at the door at breakfast was as nice. Sincere greeting and goodbye from Reception staff
Breakfast was fine with a good selection of hot/cold, sweet/savoury options. Things could be replenished quicker but room was full and staff busy
Both times, we had late flights but there is a secure/ticketed luggage room and reception staff were happy for us to use the seated area to have a drink, organise ourselves and change in the restroom before leaving
I enjoyed both my stays at Leonardo Schonbrunn but preferred the Deluxe Double to the suite. I would definitely return and happy to recommend to others"