Soho

"We stayed at this hotel during our honeymoon and unfortunately had a very disappointing experience. We were woken up early in the morning by extremely loud renovation noise – drilling and banging that made it impossible to relax or rest. The room we received was very dark, the bathroom door didn’t close properly, and both the sink and the bathtub were dirty upon arrival. This is not the standard we expected, especially for such a special occasion. Sadly, we cannot recommend this hotel and would advise others to look for a better alternative."

"The hotel location was excellent, along with the staff who were very friendly and informative about places to visit - and avoid. If I could improve the experience I would have had someone take us to the room to explain how things work in the room. The hotel is lovely with lots of quirky amenities, but no information or booklet on how to use them."

"Entering the hotel, you're immediately met with an unpleasant odor, likely from sewage—definitely not a welcoming start. While the hotel is clean, it shows its age. For instance, the signs on the light switches are so faded they're barely visible, which can be inconvenient. The most frustrating issue is the noise from the street. Despite their claim of soundproof windows, you can hear everything clearly. Whether the windows are open or closed, it makes no difference—it’s equally noisy. The shower water pressure is disappointingly low, and the bedding setup is unusual. Instead of using a proper duvet cover, they layer loose sheets on top and underneath the duvet, which is very odd and not something you'd expect in a hotel. On a brighter note, the location is excellent, and the rooms are cleaned regularly, which is a big plus. However, the staff seem to struggle with English, which might create some communication challenges. The breakfast is another letdown—it’s extremely limited."