Homaris West Side

"* 48 hours in advance, no room information was provided in the online booking process * At 9:45 a.m. (10/30/25), some items on the breakfast buffet (sausage, fruit) were no longer being replenished * Despite paying EUR 19 per person for breakfast, you have to pay for every second coffee (e.g. espresso, latte macchiato) * Treadmill in the fitness room was broken for several days * At noon, requested an extra blanket or wool blanket from housekeeping – still not provided that evening * no information was provided that a fee of EUR 5 would be charged each time for changing bed linen or towels for the following night"

"The room was very well equipped and even had a working refrigerator. The bed/double mattress was also very comfortable and provided excellent sleeping comfort. The bathroom was very clean and there was no mold in the corners or shower cubicle. BUT: However, there were many weaknesses and problems in the hotel, which are due to organization and management issues: 1. Despite checking in 48 hours in advance, no room information was provided in the online booking process or by email until 3:00 p.m. (had to call the hotline) – the room number was only provided by email one day later. 2. At 9:45 a.m. (10/30/25), some items on the breakfast buffet (sausage, fruit) were no longer being replenished, and we had to ask the service staff to refill the coffee pot. 3. Despite paying EUR 19 per person for breakfast, you have to pay for every second coffee (espresso, latte macchiato, etc.) NO! GO!! 4. Treadmill in the fitness room was broken for several days, no quick repair 5. At noon, requested an extra blanket or wool blanket from housekeeping – still not provided that evening or the following day 6. Breakfast service staff preferred to eat breakfast in the same room at 10:00 a.m. instead of clearing away used plates and cups/glasses from neighboring tables. 7. When booking a room, no information was provided that a fee of EUR 5 would be charged each time for changing bed linen or towels for the following night, instead of pointing this out during the booking process."

"Things to know: - You need a code to enter the front door. Make sure to check in online BEFORE you get to the hotel. Otherwise, you'll be standing outside until someone shows up with the code. - No one is at the front desk. At least I never saw a human. - You can drop your bag off (if you've checked in earlier and can enter the building) with a code via the website after you check in. No person provided. - Elevator was broken when I was there. Started on Tuesday and by the time I left it was not fixed nor was there any information provided to guests other than a printed 'out of service' paper on the elevator. - They clean the rooms around 4pm. Expect a lot of noise in the hallway (not carpeted which makes it louder). - The U-bahn station nearest the hotel is under construction. Until 2027. So you have to walk most of the block to grab a U or a bus. Plan accordingly. - There are stairs to walk up to get into the building. Be aware. - Overall the guests were quiet. I was on the 2nd floor (3rd floor in the US). - Hotel was clean and the room in good repair."