The Coffee House Hotel

"It is centally located though not easy to access with car or taxi as lane is very narrow. The door code didn't work then there was an issue with collecting the room key inside and finally we were given the wrong room. There is no-one on site though you can phone them for assistance. Confusingly the cafe is part of the building but a different enterprise and won't do breakfasts before 9am. It's not cheap either."

"The room is small and dimly lit. The hotel is centrally located. We were disappointed in that a wedding was being held the weekend we stayed and we were the only guests not at the wedding. So the hotel was crowded and loud and our room was not cleaned the day following the wedding."

"The hotel and listing needs serious attention. Stayed for 3 nights. The cafe is no longer part of hotel nor is it's opening hours good for early breakfast or late dining. Though Union St has great food nearby. So the outside photo is very misleading. The hotel beds are fairly comfortable but the large rooms are poorly furnished. Only 1 armchair and a very uncomfortable 'desk' chair yet 2nd hand furniture shops are nearby. Room lighting is poor esp for reading in bed at night. Issues. There is mold in bathroom around seaĺant & wooden chair needs gluing as comes apart. Shower extractor fan needs cleaning & does not work hence notice saying shut bathroom door to avoid setting off fire alarm. All these issues are apparently known but nothing seems to be done to fix. The fire alarm system has a battery fault. Access is shared with other premises so anyone knowing key code can enter and pass up to rooms. There are no rooms on ground floor but only up 2 large flights of stairs or 3 if top floor. No lift. No on site staff. The view from room 1 is of brick wall and air conditioning units in a very poor condition. It's is well located just off central Union St. But I would never return even though manager has offered a free cake and coffee in the cafe below. "