"Hello everyone, and thank you to everyone taking the time to read my message.
Firstly, I would like to say a big thank you to everyone who helped make our holiday enjoyable. ❤️
I’d like to start with the good points about the hotel, before mentioning a few areas where I feel the management could improve.
👍 THE GOOD
• The food is good, and there is always something available to eat.
• The staff work extremely hard, so a big thank you to all the staff. 👏
• The hotel is generally clean and well laid out. However, the building where we stayed is quite old and, in my opinion, feels more like a 2-star building, especially the section behind the outside restaurant.
⚠️ POINTS FOR MANAGEMENT TO IMPROVE
• The swimming pools are far too small for the number of people using them. They become extremely crowded, with people jumping and diving in. Someone could easily get hurt.
• There should be staff actively monitoring the pools to prevent jumping and diving and, more importantly, to improve safeguarding.
• Please stop people entering the restaurant area wearing swimming clothes.
• A better system is needed for food and drinks so guests aren't waiting in long queues.
• The air conditioning in the rooms is very slow, and the reception area also needs proper air conditioning.
• Wi-Fi should be included in an all-inclusive package. If there is an additional charge, £10–£20 would be more reasonable for the whole stay. Charging around £50 is ridiculous.
• Paying £30 just to use the safe also needs to be reconsidered. Let's be realistic and look at these extra charges.
• There are quite a lot of slippery areas around the hotel, including reception. People are coming straight out of the swimming pool and then walking into the hotel to get cakes, drinks and food. Proper non-slip flooring, warning signs and regular cleaning should be considered to prevent accidents.
👨👩👧👦 AND NOW, TO THE PARENTS & OTHER GUESTS...
There is plenty of food available at the hotel, so please stop rushing and pushing around.
Also, please stop wasting food. Take what you know you can actually eat. Don't fill your plate just for the sake of it and then leave half of it behind.
Most importantly, please keep an eye on your own children. This is a hotel, not a theme park.
One thing I have honestly never seen in my lifetime is people sleeping on sunbeds from around 1am just to reserve them for the next day. 😂
Come on, people — let's get real!
That is incredibly selfish, and you're also teaching your children the wrong values.
Fighting over sunbeds? Seriously? 🤦♂️
Whether you're here as a large group or a small family, everyone is equal at the hotel.
I also think the hotel should remove towels that have been left on sunbeds overnight simply to reserve them.
And this is also for those selfish people leaving towels on restaurant chairs and then going back into the pool, while other people are struggling to find somewhere to sit and eat their lunch.
The same thing happens in the evening restaurant.
The restaurant opens at 6:30pm, yet some people are putting towels and even shoes on chairs before 6pm, then disappearing and coming back around 7pm.
Seriously, what is going on? 😂
You can't reserve a chair for yourself for over an hour while other guests are standing around looking for somewhere to sit.
If you're not sitting there, leave the chair free for someone else.
The hotel is for everyone — not just the people who get there first with a towel!
A little consideration for other guests would go a long way. 👍
🇬🇧 FINAL THOUGHTS
From my experience, this hotel clearly seems to be aimed mainly at British families. When I first walked in, I honestly thought I was in Ibiza or Magaluf! 😂
Overall, because I've experienced the good, the bad and the ugly, I'm giving the hotel 3 stars ⭐⭐⭐.
One final point, and this is something I feel is important to mention from what I personally witnessed.
I saw some British ladies going to local restaurants with their young children and accepting free drinks from local men. Afterwards, there were situations where women were reportedly being harassed.
My advice is simple: please be careful, especially when you're travelling with young children. Don't put yourself or your family in situations where people may take advantage of your kindness.
At the same time, I don't think it's fair to label all Turkish men as the same. Most importantly, everyone should respect boundaries, and anyone behaving inappropriately should be reported.
This is something that should be taken seriously. Everyone should look after themselves and their families, and hotels and local businesses should also make sure guests feel safe and protected.
Anyway, that's my honest opinion and experience.
All the best to everyone planning to visit.
I'm done. 😂✌️"