Golden Lotus

"We stayed at Golden Lotus Hotel in Kemer from 10–17 October 2026 and returned home yesterday. Unfortunately, our overall experience was disappointing, and I would think twice before choosing this hotel again. We did not get a suitable room straight away. As I was travelling with my two teenage children, we needed a room with three separate beds. Initially, the room we were given was not suitable, and we had to resolve the situation before receiving a better room. The housekeeping standard was also disappointing. We had to ask for the room to be cleaned.Even after housekeeping, the beds were not made properly, with the bedspreads simply thrown over them. The food was very basic, with a very limited selection. I expected more variety and a better dining experience during our stay. Unfortunately, the food was not one of the highlights of our holiday. The choice was limited, and overall, the dining experience did not meet my expectations. We celebrated my daughter's birthday during our stay, and I would like to acknowledge the positive effort made by the hotel staff on this occasion. A table had been reserved for us and beautifully decorated for her birthday. The staff brought out a birthday cake with candles and sang Happy Birthday. My daughter was delighted, and this was a lovely gesture that made her feel special. I genuinely appreciated the staff taking the time to organise this for her. These are the kinds of thoughtful touches that can make a holiday memorable. Unfortunately, there was no evening entertainment or atmosphere after dinner during our stay.After spending the day by the pool or at the beach, it would have been nice to have some entertainment in the evenings. Even some background music would have made the evenings more enjoyable.The lack of evening entertainment made the hotel feel rather quiet, and there was little to look forward to after dinner.For a hotel in such a good location, I expected a livelier atmosphere and more to offer guests in the evenings. I would like to express my sincere appreciation to all the staff at Golden Lotus Hotel. From the reception team to the bar and restaurant staff, everyone deserves recognition for their hard work and efforts. The staff members we met were friendly, helpful and welcoming, and their service made a positive difference to our holiday. We truly appreciate the people who work hard every day to make guests feel comfortable and welcome. A very special thank you to Gazman and Suleiman! ❤️ They deserve particular recognition for their kindness, friendliness and the way they treated us throughout our stay. We are especially grateful for their efforts and the positive impression they left on us. One of the hotel's biggest advantages is its seafront location. Being able to walk straight to the sea is wonderful, and Kemer itself is a beautiful place to enjoy a holiday.However, I was disappointed to discover that using the sunbeds on the pier involved an additional charge of €5.Unfortunately, our experience on the pier was overshadowed by a very unpleasant incident.At approximately 5 p.m., my daughter and I went to swim in the sea. The lifeguard explained the additional charge for the pier sunbeds politely. However, the situation later became uncomfortable when two women approached us and spoke to us in an unpleasant manner in English.Their attitude made us feel unwelcome, and we decided to leave the pier rather than continue dealing with the situation.Later, we saw the same women in the hotel bar. I was subsequently told that one of them was the hotel owner, although I could not independently confirm this.I found the whole experience extremely disappointing. Guests come on holiday to relax, enjoy the sea and spend quality time with their families, not to feel uncomfortable because of the way they are spoken to.Regardless of someone's position in a hotel, every guest deserves to be treated with respect and courtesy. If one of the women was indeed the owner, I believe this behaviour was particularly disappointing, as management should set the standard for hospitality and professionalism.We also noticed that the women appeared to be under the influence of alcohol, which made the interaction even more uncomfortable and did not create a good impression.The hotel's location by the sea is excellent, but unfortunately, this incident left a very negative impression on us and affected our overall experience. Unfortunately, despite the hotel's excellent location and the kindness of staff members, an unpleasant insident on the pier put damper on our holiday. I DO NOT RECOMMEND RETURNING. location means very little when guests are not made to feel welcome, respected and valued."

"From September 21 to September 30, 2026, we visited this hotel again. We have been here before, and will probably come back again. The administration pleasantly surprised us with a compliment in the form of a bottle of wine and a letter of thanks with warm words. The hotel is small and quiet, without animation programs, located on the first line and in the very heart of Kemer. The staff here is very responsive and shows a warm attitude, creating a cozy, homey atmosphere. The food, although not very varied, is quite decent. However, there is one significant drawback - the work of the maids. More precisely, its absence: constantly dirty floor, mirrors, plumbing. No tips, chocolate, personal conversations, or complaints to the administration led to an improvement in the quality of cleaning. During our absence on the two-day tour to Cappadocia, the maids did not even perform the basic duties of cleaning the room. In response to the request to change the towels after our return, we were told it would be done tomorrow. After persistent requests, they gave us torn towels. When we personally asked to remove the number, the maids smiled kindly but took no action. At the same time, they understood Russian well. This one downside did not spoil our impression of our stay at the hotel. Otherwise, we have no complaints. Special thanks to the staff of the restaurant and bar."

"⭐ Review Golden Lotus Hotel, Kemer – August/September 2026 Golden Lotus again this year – and we were not disappointed! After we had already spent two wonderful weeks at the Golden Lotus last year, it was quickly clear to us that we wanted to come back. At the end of August, the time had finally come – this time for two weeks together with our friends. A lot has changed at the hotel since our last stay. All rooms, bathrooms, and balconies were renovated and the result is really impressive. Our room was beautiful and also had a magnificent view of the sea. We felt comfortable immediately. The food was an absolute highlight again this year. The kitchen did a fantastic job – very varied, plentiful, fresh, and really excellent in terms of taste. There was something for everyone. However, we would like to highlight the entire staff again. Many familiar faces were there, but also some new employees – and everyone was incredibly friendly, attentive, and warm. Whether at the reception, in the restaurant, by the pool, on the beach, or around the hotel – everywhere you noticed that people work here with a lot of dedication. We also felt very comfortable in the spa and wellness area again. The massages were great and the interaction with the guests was very warm and professional. Something very special also developed this year: Through our stay, we deepened our relationship with Ms. Rudischer even further. A nice contact has now almost turned into a friendship. Our afternoons together over coffee were especially nice – together with Emilie, our friends, my husband, and me. ☕❤️ Such personal moments make a vacation even more beautiful and remain in our memories. We have also become real friends with many other employees by now. It is precisely this warm and personal atmosphere that makes up a large part of the special charm of the Golden Lotus for us. And of course, the location also remains a big plus: right by the sea, on the beautiful promenade, with a great beach and crystal-clear water. At the same time, you are quickly in the center of Kemer with many shops, restaurants, and opportunities for strolling. For us, the Golden Lotus has become more than just a hotel. It feels a bit like a place you come back to and immediately feel at home again. We have been to Turkey many times – but the Golden Lotus has become something very special for us. We will definitely be back! ❤️🌊☀️"