Vincci Palace

"Very good location to see all of the city , comfortable rooms, good breakfast. Friendly and polite Would definitely recommend and use again "

"The room was not good isolated. There was a ventilation machine that sounded the whole time and we could hear conversations from the corridor "

"The room was fine, well appointed and good quality toiletries. Twin Beds were ok too not the most comfortable but I’ve had worse. There is just something average about this hotel. The noise from banging doors on the corridor was insane. The walls are not soundproof. I specifically asked for a quiet room on a high floor away from elevator as this usually signals we like quiet at night but it was crazy the way the noise travelled down the corridor into the room. The noise of twin beds being dragged across tiled floors (at all times) reverberated on ceiling and in the walls. Doors with no soft close banging constantly. Then the one morning I did actually fall asleep, house keeping knocked and entered at 09:43 on a Sunday morning. Stating she wanted to clean the room. We booked breakfast with our room but for a vegan it was just not good. I had chopped pineapple and melon everyday. No vegan yogurt offered as standard. No vegan milk offered as standard either at the buffet. Only dairy butter offered for toast. You have to order coffee/cappuccino at the bar, you have to bring your cup which sits on your table so it’s not warm, then the oat milk cappuccino arrived cold and undrinkable. They have plant milk behind the bar but it’s not offered as part of the buffet…. Why? In this day and age making people ask for vegan basic options which should be standard in a **** (four star) hotel was just plainly irritating. I’ve stayed in many *** (three star) and **** (four star) hotels which do better. Something distinctly average about this hotel. I won’t be rushing back unfortunately."