Bahia Principe Explore San Felipe

"Our stay disappointed us a lot overall. The food was particularly bad: The food and drinks did not convince us at all; there was hardly any selection for vegetarians and vegans. We even found moldy bread – absolutely unacceptable to us. All-inclusive was definitely not worth it from our point of view. The furnishings in our Junior Suite were heavily worn, the toilet wobbled, and there was dirt under the beds. The extra beds for the children did not fit properly in the room: A door actually had to remain open because of this. The large, well-oriented balcony was a positive. However, this was also furnished without any love: For four people, there were only two chairs and a tiny table available. We really liked the clean, very beautiful pool area and the well-equipped fitness room. The location directly on the beach and on the promenade in Puerto de la Cruz is also really very good. However, these plus points cannot compensate for the significant shortcomings in food, cleanliness, and room furnishings. We would definitely not come back."

"Three couples of friends of ours were there the last week of September, the service was wonderful especially in the dining room, there was a lot of variety and everything was good, a special thanks to the waiter who served us every day, Juan Ramón, he always had our table ready when we went down, he called us the A-Team. The rooms, especially those on the upper floors with ocean views, are wonderful, although they have become a bit dated; you don't hear anything, just the sea."

"We go every year to rest and we like it a lot, because of its proximity to the promenade, it is very quiet and has all the amenities."