Grand Muthu Golf Plaza Hotel & Spa

"Quiet location but what we wanted with constant planes flying over day and nite but we knew this. Our room was at back of hotel with constant emptying of recycling glass every nite at around 3 am Cleaning was appalling in corridors never cleaned once in the week especially after workman had been in room next door and filled corridors with dust (never cleaned ) Room dirty but specious and fantastic air con Food was not good (we never moan ever ) Entertainment was terrible in a confined room with no windows. karaoke most nites"

"Very disappointed with this dated hotel and its basic level of comfort. The internet connection was virtually nonexistent during my stay. Aircraft noise was particularly disruptive and prevented me from getting a good night’s sleep. I would not recommend this hotel to anyone looking for a comfortable, quiet place to rest."

"​If you plan on staying here, I strongly recommend paying extra for the MAGMA upgrade, as it grants access to exclusive areas that improve the experience. For the price point, we weren't expecting over-the-top luxury, but there are several operational areas that need attention. ​Dining & Cuisine: The all-inclusive food quality was quite disappointing. Variety was lacking, overall quality was low, and some desserts tasted off or suffered from cross-contamination. ​Staff & Service: As hospitality professionals ourselves, we fully empathized with the staff. They appeared visibly overworked and we saw the same team working morning, noon, and night in occasions. Check-in was lacking, as no information was provided about hotel amenities, though we remained understanding given trainees were working at reception. ​MAGMA Service & Spa: MAGMA includes access to the VIP zone and the spa. The private area with a small pool and Balinese beds was by far the best part of our stay (especially on our second day when we had it all to ourselves). However, keep in mind: ​The spa is closed on Mondays (which is not clearly stated on their website). ​The spa facilities are modest (Turkish bath, sauna, cold plunge, and a main pool with jets). We noticed the water in the cold plunge pool looked a bit dirty. ​Parking: On-site parking costs €10/night, even for MAGMA guests. However, street parking in the surrounding area is fairly easy to find for free. ​Overall, it is an acceptable option if your expectations are modest, but the food and onboarding experience need work to match true 5-star standards."