Parque Del Sol

"We had asked for an early check-in if possible, but unfortunately that did not happen but was OK as check-in was from 3pm onwards but we didn't actually get our apartment until 3.45, 40 minutes Late Receptionists are so rude and indifferent to guests it's hard to believe from reviews i have read that management have failed to offer more training or guidance on how to welcome or be of assistance to guests. Fans in rooms are not adequate so be prepared !!!!!!. Only I english speaking program on TV. I asked at reception on 2 occasions and was told someone would come and check it out ( again this did not happen). Food in the restaurant was of poor quality and limited amounts of it. I asked for watermelon one morning as the tray was empty and the lady I spoke to looked at her watch and said there was no more, this was at 10.15 breakfast was being served until 10.30 so get there early if you want choice !!!!!! the food at the pool bar was very good though. Would I recommend this accommodation definitely not And YES we did report our concerns to reception!!!!!!"

"Stayed at Parque del Sol for a week September/October in a ground floor apartment. The apt was spacious with a huge balcony and had what was needed for a self catering holiday. Check in: We were greeted by a rude and arrogant man who was not at all welcoming and was abrupt. Check in was a circus to say the least, sign here, sign there and a whole host of details, mandatory I believe, however that wasn't required in other properties up the road that I have already stayed in this year, so who knows. The beds were comfortable but the pillows could do with replacing. Under the beds had not been cleaned properly as I discovered when I went looking for an earring. Plenty of guests hair under the bed and over the ledge above the bed that remained there all week. The plastic around the balcony was never cleaned and the glass of the balcony doors had what looked like crayon marks on them from the previous guest. Previous guests hair remained behind the bathroom door all week and the bathroom wall tiles could do with a good wash down. Restaurant: Breakfast was lovely, plenty of it there and something for everyone. I really wish people would use the tongs provided and not use their hands! Dinner was ok, the salad bar and desserts was really nice and alot of effort went in to the presentation of that. Hot food was a matter of personal opinion and it wasn't for us and we all agreed that there was nothing very suitable for kids other than cold chips. We only ate their 2 nights. Food at the pool bar was ok, nothing fantastic. Staff at the pool bar and restaurant were friendly and helpful. The restaurant is difficult to negotiate if you have mobility issues as there are steps down to it. It's a soulless restaurant actually but it's fine for breakfast. It's a pity they don't do a B&B only option. The pool area has plenty of beds but in my opinion is not the cleanest and a bit more care is needed so you don't fall, parts of it are very cramped. Location is good but I would opt for the other end of Calle Londres near the Sunwing, Royal Sunset, Guayarmina but that's just my opinion. Not a bad 2/3* option accommodation on a budget but I wouldn't return."

"I had a thoroughly enjoyable week, returning to Parque del Sol once again as a solo guest. I find this hotel so friendly and safe for a single lady. The staff are very welcoming and helpful despite being busy. The grounds are immaculate and the pool is fabulous. A short distance down the hill to the promenade where you can walk in either direction and the beach is lovely. Certainly my safe haven."