"We have just returned from La Pinta after spending a week half board plus. 2 adults and our 2 year old. This is an honest, genuine review.
The hotel is in a great location, easy access to Puerto Colòn beach, immediately adjacent to a multi level complex of restaurants and bars (try Nex1 for excellent coffee). South facing so you will get sun all day and sea views out towards La Gomera island.
The staff on reception were excellent and really friendly. You enter at the highest level, level 4, which is street level, the pool/restaurant etc is at level 0. There are 2 lifts to get up and down.
If you want to hire towels it’s a 20 euro deposit per towel. Safe needs to be hired also.
We had a family room next to the pool which was great. Slide open the doors and enter your own small terrace which is basically poolside. There is a small gate on your terrace which allows you to step out onto poolside. Really handy for families. Excellent access to pool/bar/restaurant etc.
Rooms cleaned every day and staff very nice and friendly. Fresh towels daily.
Main bedroom was 2 single beds pushed together, one of them had wheels that didn’t lock so I found d myself moving about the room every time I turned over 🤣. Big double bed in the main room was very comfortable.
At night it can be slightly loud with singers etc performing in the nearby complexes. Only if you are on the balcony/terrace, Doesn’t affect you when sliding doors are shut.
Food was fine, not amazing. Decent selection. Staff work hard in restaurant cleaning and preparing tables etc.
There was no fresh food being cooked such as a hot plate for fresh meats etc or someone making fresh omelettes etc. food comes straight from kitchen but still fresh enough.
Pool opens at 10am and closes at 6pm. No issues with sunbeds etc, there was more than plenty to go around in January.
Lifeguard was really friendly and always a lifeguard on duty.
Entertainment team were really good and excellent with kids. Shows were good, some better than others but worth going to see, generally last 45 minutes.
Mini disco starts around 2015 until around 2100 then the evening show begins. No table service, and only 2 people working bar so there was so queuing for drinks at times, not really a big deal.
You are given a wristband which is your door key and you can use it to charge drinks to your room etc, we did this with a few extra beers/cocktails etc.
Pool area large and clean, larger pools are slightly heated. Toddler pool not headed and was pretty cold, just a heads up. We had a neoprene suit for our toddler. Toddler pool could do with being heated but not the end of the world. Pools will be colder in January than the summer.
We had a really enjoyable holiday and wanted to stay longer. Would recommend the hotel. We had a look at booking again for next January but the prices are pretty expensive. We don’t think we can justify paying the price. You could probably find a similar hotel for a cheaper price. We have also noticed the local area is becoming increasingly more expensive for goods/meals etc. same as most places I suppose.
You can access the beach via stairs next to the swimming pool, there’s a security gate you open with your wrist band. It gets locked at night for security. Beach is lovely.
You can use the on site a la carte restaurant during your stay for free, we could use it once. Food was excellent. Service wasn’t the best, had to ask for bread, had to ask for Parmesan for our pasta, were not offered more drinks or water replacement etc. the girl was very nice though. Seemed she could maybe have had more knowledge of the menu. Perhaps she was new, again it’s just a little thing - no big deal.
We had a great holiday. Could’ve stayed longer which highlights how much of a good time we had.
Thank you."