Lago Resort Menorca – Casas del Lago

"The most incredible and special stay in Cala en Bosch at Lago Resort. Perfect location around the marina with many great restaurants and bars there and in the hotel. We would recommend Noray, Ciao Belli, Bar Don Carlos, Artrutx Sea Club and Thai Garden. The room was fantastic and provided the best outlook on to the marina. Very welcoming staff on reception and around the pool especially Aurelio. The pool area was great and used the cabanas regularly. The breakfast at the hotel was also really good. Away from Cala en Bosch, we enjoyed visiting Cuitadella, the old capital, and Fornells, a pretty fishing village, by car. This was our first stay in Menorca together and I proposed to my now fiancé at the nearby Artrutx Sea Club restaurant. Brittany and Roser helped me arrange the perfect proposal before arriving and decorated the room on our return that evening too. It really helped make it even more special! We would like to thank everyone at Lago Resort for making our stay so special and we will be back as soon as possible."

"Just returned from our 3rd visit this year - we really love the accommodation, the relaxed adult only vibe is great, close to the beach and marina with lovely waterfront restaurants. The bali beds by the pool are so comfy (charge 40 euros but you get that back in drinks from the bar, waiter service by the pool) Breakfast is healthy and delicious all food & drinks at the hotel are very good quality. The team here are wonderful nothing is too much trouble for them, we appreciate the wine & pastries as repeat guests. Housekeeping is outstanding, turn down service and treat is a lovely surprise. We will be back next year - thank you for the lovely memories of 2025."

"We are currently on holiday at the Lago Resort bungalows/villas in Menorca, having booked it for the October half-term with Jet2 Holidays. We are a group of 12, including children and an elderly person with restricted mobility. We booked well in advance, and the resort description sounded perfect — 14 restaurants on site, access to an adults-only hotel and spa, plus nearby shops, private restaurants, and a water park. However, when we arrived on 25th October, we were shocked to be told by staff that the entire resort was closing down that very day. At no point did Jet2 inform us about this in advance.(This infomation was not availble at the time of booking.) By 6 p.m. that evening, all 14 restaurants were closed, along with the spa, reception, and other private restaurant and shop nearby fallowed this.Windows are covered, doors locked — the whole area feels like a ghost town. The only place still open is a small local street restaurant, and the owner told us they’ll be closing by Thursday. We’re here until Saturday. The few local grocery shops still open are almost empty, with very little food available if we wanted to cook. It honestly feels like we’ve been left stranded on a deserted island. We’ve tried multiple times to contact Jet2 through the numbers provided, but with no luck. When we finally reached our Jet2 representative and asked for help, the only response we received was, “I’m not able to help you.” All of this could have been avoided if Jet2 had simply informed us about the resort’s closure before we travelled. Instead, we’re stuck in an empty resort with no facilities, no dining options, and no support. Definitely a holiday to remember — but for all the wrong reasons. "