Grupotel Mar de Menorca

"We have just come back from here after a 2 week holiday. The hotel complex is very nice and clean the room we had was very good . This place is in a lovely quiet location ideal for a relaxing holiday. The only thing for us was the food it wasn't the best it was always luke warm and the choice for you lunch and dinner . When we had our food we would have to put it in the microwave it's a shame really as everything else was good. We would have booked for next year as we really enjoyed this holiday but the food was a real letdown. "

"Location is brilliant for the transfer as it was 12 mins for the airport. Area was quiet not much around, shops restaurants etc, but we like relaxed. The atmosphere was relaxed it was October so didn’t seem many people in the hotel, and not many kids. The room was excellent we were in 2011 ground floor (which we asked for) over looking the pool. It was cleaned everyday and clean towels everyday. Value was ok but the food wasn’t great it was COLD! You could put it in the microwave, But you shouldn’t have to. I did put soup in. We had a hot dog or beef burger at lunch as not much in the restaurant. The hotel itself was very clean and pool area cleaned everyday morning. It wasn’t very noisy throughout the day, it got louder of an evening. But expected with music on. The staff are very good , bar staff are excellent Vanessa, Christina, Carlos and Chris were very good and are a credit to the hotel. Gentleman on reception was extremely helpful. Amenities were good. Entertainment team were good Greta, Karoline and Fani. I will return next year as it’s an excellent hotel, hopefully the food will improve and get hotter!"

"Returning guests for the 3rd year and will return. Great hotel, always very clean and relaxing atmosphere. All operational staff can’t do enough for you always attentive, good sense of humour and friendly. Barbara the lifeguard is a sweetheart. The only negative and I feel quite a big one is the entertainment team. All apart from Fani who was incredible are lack lustre, uninterested and have bad attitudes. It seems they are only here for a holiday and care more about each other than the guests. On a few occasions my interaction with them was awkward and rude. If i came with my children i am not sure I would be back based on this. There was a thunderstorm when we stayed and had to stay in nobody wanted to do anything. There is never any real activities or atmosphere. The operational staff and regular guests provide more entertainment then the team that are paid to do it. The exception was Fani she took time with the guests and was really attentive. Hope to see her again next year but the others could do with some public relations training."