4* Caramelo Santa Ponsa Beach

"Awful. Needs ripping out and refurbishing. Room was dark and dingy with a stained, dirty green carpet. Bathroom tiny with just a shower tray and curtain meaning the bathroom flooded when showering. Cockroach in bathroom one morning. Food very poor quality and dining room had plastic chairs and tables. Pool dated and unattractive. Dreadful experience."

"I stayed at this hotel for 1 week. The room with the carpet that gives an incredible feeling of dirtiness. The dilapidated bathroom, a shower falling to pieces with a constant smell of urine as if it were a public restroom, despite having asked several times to clean the bathroom, nothing to be done. Not to mention the towels, which despite being changed every day, were stained and dirty, used by who knows who. The location is good and the food is typical of a full-board hotel."

"Second solo , last year palmanova fantastic this dreadful, no coffee station no water station , all very dated , pool area no tables too put anything on so if you have drink it gets put on the grass . Banging all night , first night i thought someone was in my room as it was so close . I needed my water bottle filled which the bar does it for you , guy filled it then said “ lady next time don’t come till 10am that’s when it opens “ hello there is no opening time for dehydration mate ! Food was always cold and same thing every dinner , lived on the sweet stuff for my 10 days here plus an ant family in my room , nothing on at night so it was like no personality which I found very hard . I will give a shout out to Dora at the front desk who was nice and a couple of chaps in the dining area but not the guy behind bar . My advice stay home rather than come here !"