Paradiso Garden

"Disappointing stay - Swim up room not worth the extra cost! We stayed for 3 nights as a surprise for my partner’s birthday and unfortunately left feeling quite disappointed, especially considering we paid extra for a swim-up room. The hotel itself is beautiful, modern and in a great location, with shops, bars and restaurants nearby and the beach only a few minutes’ walk away. Unfortunately, the biggest issue was our swim-up room (J10). The terrace received little to no direct sunlight due to a large building blocking it for most of the day. We specifically raised this with reception and were just told that the room ‘definitely gets sun’ only to return and find it completely shaded. We were also told there was nothing they could do. If you’re booking a swim-up room, I would strongly recommend contacting the hotel beforehand and requesting rooms J11–15 rather than anything before J10, as our J10 room received very little sunlight. After contacting the Jet2 in-resort helper, who spoke to the hotel on our behalf. We asked about downgrading to a standard room and receiving a partial refund for the swim-up upgrade, but were told this wasn’t possible due to the paperwork involved to do this with it being a short 3-night stay. Personally, we found this very disappointing, as it left us paying extra for a facility we couldn’t enjoy at all!! Despite the fact we couldn’t sunbathe and use the swim up balcony to our advantage, the pool was also extremely cold, and unfortunately our swim-up pool had quite a lot of dirt and leaves around the steps and pool floor. We didn’t use the main pool during our stay as it appeared very overcrowded and finding a sunbed looked difficult. Breakfast was okay — nothing particularly special, but it had the basics and one big positive was that it was served until 1pm, which was great for a relaxed morning. One other thing worth mentioning is that, as a couple in our 20s, we felt quite out of place. The hotel seemed to mainly cater towards older guests and larger groups, so the atmosphere wasn’t really what we expected. Overall, while the hotel to look at itself is lovely and the location it’s in is excellent, we were unfortunately very disappointed with our stay and wouldn’t return."

"Very nice hotel, very clean, friendly staff. Nice wellness area with sauna, etc. Massage can be highly recommended. Location is very good; despite the proximity to the party strip, it is a very quiet location, and it is also very quiet and relaxing in the hotel."

"My husband and I were guests at the Paradiso Garden for three nights. The hotel is attractively designed and the staff are polite and accommodating. Our room was quite small but tastefully furnished. Unfortunately, the furniture is already very worn in some places. From the balcony, we had a beautiful sea view from where a first coffee could already be enjoyed in the morning. It would be great if milk for the coffee were also available in the rooms. The breakfast was attractively presented and there was a good selection. Even though we were mostly at the beach to party, we were looking for a good hotel even though we did not spend too much time there. Therefore, our expectations were absolutely met and we can recommend the Paradiso Garden."