Iberostar Waves Cristina

"We had a lovely time at the hotel and were impressed with the service. The staff were so friendly and attentive. The buffet offered a great range of options everyday and always had a ‘theme’ for dinner which kept things more interesting rather than just the same food everyday. The room was lovely and bright and beds were comfortable enough. Our only complaint is that there was no real seal between the door into the room and the ground which meant noises coming from the corridor were particularly loud, especially in the morning. Kids screaming and people talking were heard very clearly and sometimes was a disturbance. This was on the 4th floor so unsure wether this is an issue on other floors too… perhaps the noise was slightly worse for us as our room was near the lift so there would obviously be more foot traffic. Asides from that we had a great stay and would definitely come back… hopefully when it’s a bit warmer out during the summer months!"

"This hotel was by far the best and cleanest hotel we have stayed, the 4* are more than reflective of the reality. We stayed in a family room and found it to be immaculately clean when we arrived and continued to be held to that standard after each housekeeping visit. Only slight drawback was the height of the sink as our daughter couldn’t reach the soap. (Such a minor point in reality!) The food was incredible, every day there was a variety of different foods as well as the staple for the less adventurous. The dedicated kids section was a very good idea and came in handy when our 5 year old just wanted easy food. There was always a section dedicated to a different theme each evening. (Spanish, Asian etc) The staff are so very hardworking and always aim to please. Although no real kids splash pool there is a very child friendly section in the main pool close to the sun beds for doting parents. The evening entertainment was fantastic, Lukas, Omar and the team put in so much effort for the kids, the daily mini disco felt fresh and not the same scripted display every evening. The main event shows are also to a high standard and aim to entertain all ages. The location is perfect for the beach (we spent most days there!!) and also the buses into Palma. €2 per person is a bargain as well. As per the rules by the Spanish government the alcohol is not all inclusive and is restricted to 3 drinks at Lunch and 3 with the evening meal. You can purchase more than this of course and I found it to be reasonably priced. (€5 per large beer) Another special mention for Lucas and Omar, they made our daughter feel like she was special and always made an effort to speak and make time for her. Great job guys!!!"

"If you've stayed at an Iberostar before you know what you're getting. We LOVE the Iberostar chain and are always happy with their rooms, restaurants and their communal areas. We've also benefited from the children's clubs which, theoretically, include teen club offering activities for 13-17 year olds. Whilst this sounds great I always find they should do more for this group. The Cristina hotel didn't offer one activity for the "Eagle Camp" during our 10 day stay during the summer holidays. My son joined in one adult game of water volley ball during our stay but the young kids were allowed to join in that too. I love all ages getting involved but if you're a 6'5" 17 year old it's obviously good to have a competitive game too! I think that Iberostar need to offer at least one water activity a day for the Eagle Camp/ Adults during the school holidays. POOL The pool area here is really nice and we always got sun loungers at any point in the day. RESTAURANT We stayed B&B as we prefer going out for meals and the breakfast selection was nice and the restaurant is also a pleasant area. I did sometimes have to ask for English breakfast tea and wait a while whilst someone found some - first world problems I know but one that could easily be rectified if someone is responsible for keeping this area stocked (note for the hotel rather than future guests!!). ROOMS Lovely and clean with everything you would need. Nice view of the sea, though not sure it was worth the extra we paid. STAFF All the staff we interacted with were really friendly and helpful. I always find Iberostar employees to be really efficient and approachable. RESORT We've stayed at several resorts across Majorca and this is my least favourite. It felt like Magaluf for Germans. The hotel is far enough away that this doesn't need to be an issue, particularly if you are All Inclusive, but we enjoy walking out at night and it often involved walking past large groups of drunk people. I went to Magaluf twice when I was young but it's not somewhere I'd choose to go as a family, nor the German version! There are loads of nice restaurants all within walking distance though. El Patio is right next door to the hotel and we ate here a few times, nice food and good service. Al Faro beach is situated opposite the beach and we enjoyed lunch here most days. Really great food and fabulous service. Both these restaurants are nowhere near the hustle and bustle of the busier area. BEACH The beach looks beautiful and it's huge so loads of space. However, there was always an unpleasant smell of sewage which was off-putting! We will definitely stay at Iberostar again but we won't go back to Playa De Palma."